Salesforce Technical Architect (Payments)

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Please find the below JD.

Job Title: Salesforce Technical Architect (Payments)

Job Type: FTE/Contract

Location: Morristown, NJ

Position Overview:

• Our client is seeking a highly experienced Salesforce Technical Architect to lead the architecture, design, and delivery of strategic customer-facing solutions built on Salesforce Experience Cloud.

• This role will be responsible for driving the technical vision and execution of a large-scale customer payments initiative, integrating Salesforce with multiple ERP systems, payment gateways, middleware platforms, and enterprise services.

• The ideal candidate is a hands-on architect and self-starter who can independently engage business and technical stakeholders, facilitate workshops, define architecture, build proof-of-concepts, and provide technical leadership across architects, senior developers, and integration teams.

• The architect will play a key role in delivering a seamless customer payment experience spanning Salesforce, NetSuite, PeopleSoft, payment processors, Data Hub, and AWS-based integration services.

Key Responsibilities

Solution Architecture & Technical Leadership

• Own end-to-end architecture for Salesforce Experience Cloud and enterprise integrations.

• Define scalable, secure, high-performing solutions aligned with enterprise standards.

• Lead architecture reviews, technical design sessions, and implementation planning.

• Establish integration, security, and data architecture patterns.

• Provide technical leadership to architects, technical leads, developers, and vendor teams.

• Drive design decisions and resolve complex technical challenges.

Payments & Customer Portal Expertise

• Design and implement customer-facing payment capabilities within Salesforce Experience Cloud.

• Architect integrations with payment gateways, processors, and ERP platforms.

• Define solutions supporting invoice payments, payment status tracking, transaction history, ACH and credit card processing, and customer self-service capabilities.

• Ensure solutions are secure, scalable, and aligned with PCI-compliance requirements.

• Evaluate and recommend payment architecture approaches, including API-based and hosted payment experiences.

Enterprise Integration Leadership

• Design and oversee integrations between Salesforce and:

o NetSuite

o PeopleSoft

o AWS Services

o Middleware/Data Hub platforms

o Third-party payment providers

o Enterprise APIs

• Establish API governance, authentication, security, and monitoring standards.

• Lead integration design for real-time and batch synchronization requirements.

Stakeholder Engagement & Discovery

• Lead architecture workshops and requirement discovery sessions.

• Partner directly with business, finance, billing, customer service, and IT leadership teams.

• Translate business objectives into technical solutions.

• Independently manage discussions with executive and senior stakeholders.

• Present architecture options, trade-offs, and recommendations.

Proof of Concept & Innovation

• Build and lead technical proof-of-concepts to validate architecture decisions.

• Evaluate third-party technologies and platform capabilities.

• Drive solution innovation and continuous improvement initiatives.

• Identify opportunities to simplify architecture and reduce implementation risk.

Required Qualifications

Salesforce

• 10+ years of Salesforce experience.

• 5+ years in Salesforce Technical Architect or Solution Architect roles.

Deep expertise with:

o Salesforce Experience Cloud

o Apex

o Lightning Web Components (LWC)

o Integration Architecture

o Security & Identity

o Salesforce Platform Design

Payments & Financial Systems

• Proven experience implementing payment gateway or payment processor integrations.

• Experience designing online payment solutions for customer-facing applications.

• Strong understanding of payment processing workflows and transaction lifecycle management.

• Familiarity with PCI-compliant architecture patterns.

ERP & Enterprise Integrations

• Hands-on integration experience with:

o NetSuite

o PeopleSoft

o SAP or Oracle ERP (preferred)

• Strong experience with:

o REST APIs

o Middleware platforms

o Event-driven architecture

o AWS services and integration patterns

Leadership & Communication

• Strong workshop facilitation and stakeholder management experience.

• Ability to lead distributed technical teams and vendors.

• Excellent communication and presentation skills.

• Ability to operate independently with minimal oversight.

Preferred Qualifications

• Salesforce Certified Technical Architect (CTA) preferred.

• Salesforce Application Architect and/or System Architect certifications.

• AWS Solution Architect certification.

• Experience with customer portals, self-service platforms, and enterprise digital transformation initiatives.

• Experience leading global or hybrid onshore/offshore delivery teams.