Senior Manager, Technical Program Management (Cloud Operations Resilience Engineering)

We are looking for a Senior Manager, Technical Program Management (Cloud Operations Resilience Engineering) to lead programs that deliver critical business goals and build large scale products and platforms. Qualifications Basic Qualifications Bachelor's Degree At least 5 years of experience managing technical programs Preferred Qualifications 5+ years of experience in initiating, executing and running resilience-related projects and programs, including cloud- and data center-based initiatives 5+ years of experience in technical design and implementation of complex networking environments, Infrastructure systems, business and core applications 3+ years of experience designing, running and documenting extensive and complex recovery testing initiatives in production and on‑prod environments, including plan development and validation, evidence collection, and after‑action reporting 3+ years of experience building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience delivering large and complex programs - owned the business or technical vision, collaborated with large cross‑functional teams, secured commitments on deliverables, and unblocked teams to land business impact Experience with enterprise-level resilience planning concepts, including both technical and non‑technical (Business Continuity and Incident Response) considerations Experience building systems & solutions within a highly regulated environment Bachelor's Degree or higher, or equivalent experience in a related technical field (Computer Science, Software Engineering, Networking, Infrastructure) Key Responsibilities Lead technical program management for Cloud Operations Resilience Engineering (CORE) Technology division. Enable and evolve foundational cloud infrastructure layer, including observability, connectivity, resilience and availability. Proactively identify and mitigate technical risks throughout delivery life‑cycle. Communicate and collaborate across product, engineering, design, and data science teams. Drive well‑educated decisions and simplify technically complex problems for stakeholders. Focus on execution, follow‑through, accountability, and results. Collaborate across functions, organizations, and reporting boundaries to get the job done. Maintain high emotional intelligence and empathy for teams and partners. Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. #J-18808-Ljbffr