Field Technician I

Field Technician

Do you enjoy working outdoors, using your hands, and taking pride in a physical job well done? We are looking for a reliable Field Technician to tackle the hands-on installation of our equipment. In this role, you will handle the physical rooftop setup and cabling, then team up with our remote Engineering department to get the client connected and online. We provide paid on-the-job training! While prior experience with Microwave Internet or satellite installation is a massive plus, we are fully prepared to train the right candidate who has a great attitude, a strong work ethic, and a willingness to learn.

Enjoy great benefits, a company truck, and the opportunity to grow your technical skills in the field!

What You Will Do:

• Install & Setup: Safely install and uninstall equipment on client rooftops.
• Cabling: Run, install, and terminate shielded CAT5/CAT6 and RJ11 cables.
• Tech Deployment: Mount and physically install Access Points, Phones, Cameras, Routers, and Switches.
• Troubleshooting: Conduct routine field maintenance and basic physical troubleshooting with remote support and direction from our Engineering department.
• Safety First: Strictly adhere to safety protocols to ensure the well-being of yourself, your team, and our customers.

What You Need to Succeed (Requirements):

• High school diploma or equivalent.
• Valid driver's license with a clean driving record and the ability to pass a background check.
• Flexibility to work a variable schedule (including weekends), with occasional evening overtime and out-of-town travel as required.
• Comfortable working outdoors in various weather conditions.
• Must be confident working at various heights, including carrying a 32-foot extension ladder and safely navigating single and multi-story residential or business rooftops.
• Ability to lift and carry equipment up to 50 lbs.
• Manual dexterity with proficient use of hand and power tools.
• Visual acuity to distinguish colors and fine details for installation and troubleshooting.
• Comfortable using a field laptop to connect to equipment and adjust basic IP settings.
• Excellent problem-solving, communication, and customer service skills.

Bonus Points If You Have (Preferred but NOT Required):

• Prior experience with a Microwave Internet Service Provider.
• Previous experience with Cox, DirecTV, or satellite installations.
• Familiarity with cable testing equipment (such as Fluke or Ideal).
• Bilingual (Spanish/English) is a strong plus!

Benefits:

• Paid on-the-job training
• Company truck
• Fuel card
• Health insurance
• Dental insurance
• Paid time off
• 401(k)
• Professional development assistance
• Referral program

Work Location: In person

Shift and Schedule: 40 hours/week. Scheduled days will vary (MondaySunday).

Pay: $18.00 - $20.00 an hour Job Type: Full-time