Communications Coordinator

Part-Time Contractor | Approximately 20 Hours/Week | Remote in Metro Detroit Area | $15-$20/Hour

About Courageous Kids

Courageous Kids creates joyful, family-centered experiences that uplift children facing life-threatening illnesses with compassionate support, fostering moments of connection, and ensuring the whole family feels supported, encouraged, and never alone.

Through special events, outings, tickets, experiences, and opportunities to simply have fun together, we give our Courageous Kids and their families something exciting to look forward to. These moments create positive distraction, connection, community, and joyful memories during incredibly difficult seasons.

Our support extends beyond the child. We believe the whole family deserves opportunities for joy, belonging, and connection. Once a family becomes part of Courageous Kids, they remain part of our community even as treatment ends or circumstances change.

As Courageous Kids continues to grow, we are building the team and infrastructure needed to reach more families, create even bigger experiences, and share our mission with more people throughout the community.

About the Role

Courageous Kids is seeking a creative, organized, and enthusiastic Communications Coordinator to help tell our story, engage our community, and keep families, donors, volunteers, and supporters connected to our mission.

This is an excellent entry-level or portfolio building contract opportunity for someone interested in the nonprofit industry, communications, marketing, social media, graphic design, storytelling, and/or community engagement. The Communications Coordinator will work directly with the Executive Director, gaining hands‑on experience across a wide range of nonprofit communications and marketing activities.

The position is approximately 20 hours per week with a fully flexible schedule. Work can be completed remotely in the Metro Detroit area. Occasional attendance of Courageous Kids events (held 22 times per year) and other fundraising and community events to help capture high‑quality photos, videos, and stories is required.

Responsibilities

Content Planning, Social Media, and Engagement

• Help develop and maintain a consistent communications and social media content calendar.
• Create engaging posts, stories, reels, graphics, and other digital content that aligns with established branding and messaging.
• Schedule and publish content across Courageous Kids' social media platforms.
• Respond to comments, messages, tags, and social media inquiries in a timely and professional manner.
• Help grow social media engagement, reach, and following.
• Identify timely opportunities to highlight Courageous Kids families, programs, events, volunteers, donors, sponsors, and community partners.
• Help capture and organize photos, videos, testimonials, and other content for ongoing use.

Campaigns, Email, Text, and Direct Mail

• Under the guidance of the Executive Director, help plan and execute cohesive communications campaigns across email, text, social media, website content, and direct mail.
• Develop campaign timelines, messaging, graphics, and supporting materials to ensure communications are coordinated across channels.
• Create and distribute the monthly Courageous Kids e-newsletter.
• Create event promotions, family communications, donor updates, fundraising appeals, and other mission-focused campaigns.
• Create and distribute one-off mass email and text communications.
• Support direct‑mail campaigns, including appeal letters, postcards, and other mailed communications.
• Assist with maintaining organized communications lists and audience segmentation.
• Track campaign performance, including opens, clicks, engagement, and response, and help use results to improve future communications.

Website and Digital Content

• Maintain and update website content to ensure information is accurate, current, engaging, and consistent with Courageous Kids branding.
• Add upcoming events, announcements, family stories, photos, supporter recognition, and other timely content.
• Identify opportunities to improve website organization, messaging, and user experience.
• Help ensure consistency between website content and broader communications campaigns.

Graphic Design and Brand Support

• Create graphics and materials for social media, email, the website, fundraising campaigns, events, and community outreach.
• Assist with flyers, invitations, signage, sponsorship materials, postcards, appeal letters, and other print and digital communications.
• Ensure materials follow established Courageous Kids branding guidelines.
• Maintain reusable templates and branded materials.
• Coordinate with printers or outside vendors when needed.

Storytelling, Photography, and Supporter Recognition

• Help tell the impact of Courageous Kids through family stories, photos, testimonials, event recaps, and other mission-focused content.
• Attend select family, fundraising, and community events to capture quality photography, video, and stories.
• Help identify meaningful and creative ways to recognize Partners in Hope, volunteers, sponsors, community partners, donors, and other supporters.
• Help build and maintain a library of stories and content that can be used across future campaigns and communications.

Communications Administration and Performance

• Maintain an organized library of photos, videos, logos, templates, campaign materials, and other communications assets.
• Track basic communications, social media, website, and campaign metrics.
• Proofread materials for grammar, accuracy, consistency, and brand voice.
• Assist with press releases, media outreach, community calendars, and local promotional opportunities when appropriate.
• Help keep organizational communications timely, accurate, and consistent.
• Support additional communications, marketing, and organizational projects as needed.

What We're Looking For

This role is designed to be accessible to someone early in their career or a thriving freelancer who’d like to add another client to their portfolio. We care about creativity, initiative, reliability, good judgment, quality work, and a willingness to learn.

An ideal candidate will have:

• Creativity and an eye for engaging visual content.
• Familiarity with major social media platforms.
• Strong organization and attention to detail.
• Ability to manage multiple projects and deadlines independently.
• Comfort learning new technology and communications platforms.
• A collaborative attitude and willingness to ask questions, learn, and try new things.
• An interest in nonprofit work, communications, marketing, fundraising, storytelling, or community engagement.
• Sensitivity and good judgment when communicating about children and families experiencing serious medical circumstances.

An associate or bachelor's degree is preferred but not required. Students, recent graduates, and candidates with relevant volunteer, freelance, internship, or portfolio experience are encouraged to apply.

Experience with tools such as Canva, Meta Business Suite, MailChimp, Constant Contact, Bloomerang, Give Butter, Wix website management systems, photography, video editing, or similar programs is helpful but not required.

• Position: Communications Coordinator
• Hours: Approximately 20 hours per week
• Compensation: $15-$20 per hour, depending on experience
• Schedule: Fully flexible
• Location: Remote with some event attendance in Metro Detroit area
• Reports to: Executive Director
• In-person Attendance: Occasional attendance at family, fundraising, and community events is encouraged for photography, video, and storytelling opportunities but is not required for every event
• Equipment: Courageous Kids can provide a laptop, or the contractor may use their own equipment if preferred
• Training & Mentorship: Hands‑on mentorship and professional development from the Executive Director for entry‑level candidates.

Why Join Courageous Kids?

This role offers the opportunity to build a strong portfolio while gaining hands‑on experience across social media, digital communications, graphic design, nonprofit fundraising, donor engagement, storytelling, and community outreach.

Because Courageous Kids is a growing organization, this person will have the opportunity to contribute ideas, try new approaches, and help shape how we tell our story and connect with the community.

For someone who is creative, curious, and eager to learn, this is an opportunity to do meaningful work while developing a broad set of professional skills.