Customer Service Representative / Porter| Weekends Off | Lakeville / Savage

Customer Service Representative / Porter

Weekends Off | Lakeville / Savage

Company Description

Christian Brothers Automotive

Benefits:

• Up to $25/HR for the Most Qualified Candidates
• Closed Every Weekend To Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plans
• Locally Owned and Operated
• On-Going Training & Career Advancement
• Chaplain Care Support Available
• Employee Appreciation Events
• Weekly Team Lunches
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System

Job Description

Job Title: Automotive Customer Service Representative/Shuttle Driver

Location: (2 Locations Available)

6301 Loftus Lane, Savage, MN 55378

17470 Dodd Blvd, Lakeville, MN 55044

Job Overview: As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Responsibilities include, but are not limited to:

• Desire to learn automotive repair service terminology and processes
• Check guests in and out
• Answer phone calls and schedule appointments
• Providing safe shuttle service for our valued guests in our branded vehicle
• Moving newly arrived vehicles, in progress as well as finished vehicles, around our parking lot in an organized manner
• Driving vehicles to the front after the transaction is complete. Stay tuned in when a customer is checking out and assist the front desk staff with having the guest car delivered to the front of the shop
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Keep the facility clean and organized
• Responsible for occasionally test-driving vehicles
• Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in performing guest service activities as dictated by workload
• Serve as a community ambassador for the store through creating authentic relationships and partnerships
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications

Qualifications:

• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
• Valid state driver's license
• Mechanical Aptitude preferred but not required
• Lube Tech Experience preferred but not required
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
• Being dependable for a position that is Monday through Friday 7:00 a.m. 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.