Import Account Coordinator - Logistics and Entry

BDG INTERNATIONAL INC

Job Description

Description:

Job Overview:

BDG International is seeking a proactive and detail-oriented Import Account Coordinator to manage shipments, resolve challenges, and ensure a seamless customer experience across logistics phases. The role includes tracking shipments, troubleshooting issues, and maintaining client communication while ensuring compliance with company policies.

Responsibilities:

Shipment Processing & Coordination: Manage shipments across all logistics phases (Air, Ocean, Road) and ensure compliance with SOPs.
Issue Resolution: Identify and resolve shipment challenges, maintaining communication with clients and updating systems (Cargowise).
Customer Service: Provide excellent service, ensuring timely updates and maintaining client-specific SOPs.
Team Collaboration: Support colleagues and provide backup as needed.
Documentation & Cost Verification: Handle quotes, verify costs, and ensure accurate documentation.
In-Bond & FTZ Processing: Ensure compliance with in-bond and FTZ regulations.
Training & Development: Stay updated on systems, tools, and industry regulations.

Requirements:

Skills & Requirements:

Technical Skills: Proficiency in MS Office and logistics software (Cargowise, SureTrack).
Analytical Skills: Strong math and shipment profitability analysis.
Communication: Fluent in English, with strong interpersonal skills.
Industry Knowledge: Experience in logistics, compliance, and customs.
Adaptability: Ability to learn new tools and processes quickly.

Additional Expectations:

Adhere to BDG’s values of integrity and compliance.

Apply

Vacancy posted 8 days ago

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