HR Training & Communications Specialist (Internal & Tribal Candidates Only)

Job Description

Job Description

Description:

POSITION SUMMARY:

The HR Training & Communications Specialist develops, coordinates, and delivers employee training and professional development programs, supports recruitment and onboarding, manages internal HR communications, and promotes employee engagement and Tribal workforce advancement initiatives. The position also provides administrative and operational support across other Human Resources functions, as needed, to ensure effective and consistent delivery of HR services.

ESSENTIAL DUTIES:

Level 1 - 

• Assist with assessing employee and departmental training needs through employee feedback, performance trends, and consultation with HR leadership and departments.
• Develop, coordinate, and deliver employee training programs through in-person, virtual, and other appropriate formats, using effective presentation skills and culturally appropriate training methods.
• Collaborate with HR leadership, subject-matter experts, and Tribal Government departments to develop and deliver accurate training content. Obtain appropriate review and approval of HR policies, procedures, and other technical content before distribution or delivery, as applicable.
• Create and maintain training materials, including presentations, participant guides, e-learning resources, and job aids that support employee learning and development.
• Coordinate and track employee training and certification requirements, including training assignments, completion, renewals, and compliance deadlines. Maintain accurate records and follow up with employees and managers to ensure timely completion.
• Coordinate external training providers, training materials, scheduling, and related resources in collaboration with HR leadership and applicable departments. Assist with monitoring training-related expenses and maintaining records of training activities.
• Lead and coordinate new employee orientations, including scheduling, preparing and presenting HR materials, and collaborating with Tribal Government departments to provide information about the Tribe's history, culture, sovereignty, government structure, programs, and operations.
• Coordinate new manager orientation and training in collaboration with HR leadership, Finance, Payroll, and other departments to ensure consistent training on supervisory responsibilities, HR policies, financial and payroll processes, and other administrative procedures.
• Coordinate the administrative processes for employee performance evaluations, including assigning evaluations in the HRIS, tracking completion, communicating deadlines, and providing system support to managers and employees. Partner with the HR Manager and HR Director on process improvements, escalations, and overall performance management procedures.
• Support career development and leadership training initiatives that encourage employee growth and advancement within Tribal Government.
• Develop and coordinate internal HR communications in collaboration with Tribal Government departments to promote employee awareness and understanding of Tribal policies, programs, and initiatives.
• Write, edit, and distribute newsletters, announcements, HR updates, and employee recognition materials, ensuring communications are clear, consistent, and reflective of Tribal values.
• Maintain and update HR SharePoint resources to ensure employees have access to current information, training materials, forms, and HR resources.
• Assist with planning and coordinating employee recognition, engagement activities, and HR-sponsored events.
• Provide backup administrative and operational support for HR functions, including benefits, workers' compensation, and employee records, as needed to ensure continuity of HR services.
• Lead recruitment activities, including job postings, application screening, interview coordination, candidate communications, and pre-employment checks, with administrative and scheduling support from the HR Coordinator. Assist with reviewing, processing, and maintaining employee information in HRIS systems, personnel records, and documentation, ensuring accuracy and confidentiality.
• Provide general information regarding established HR policies and procedures, assist with employee inquiries, and refer complex or sensitive matters to HR leadership.
• Provide excellent customer service and support to employees and departments regarding training, communications, and HR programs.

Level II - 

Performs all duties of Level I, plus:

• Independently assess employee and departmental training needs and develop, implement, and evaluate training programs to address identified gaps and improve employee development opportunities. Evaluate training effectiveness through participant feedback, completion data, and input from managers and departments, and recommend improvements to training content and delivery methods. Evaluate and improve new employee orientation, new manager training, and required employee training programs in collaboration with HR leadership and Tribal Government departments to ensure consistency, effectiveness, and alignment with Tribal Government needs.
• Collaborate with HR leadership and Tribal Government departments to develop and implement career development and leadership training programs that support Tribal employee advancement.
• Evaluate internal HR communication needs and recommend improvements to communication methods, resources, and employee access to information.
• Provide more advanced backup support for HR administrative and operational functions, including recruitment, onboarding, benefits administration support, HRIS processes, and employee documentation, as assigned by HR leadership.

ADDITIONAL DUTIES:

• The Tribe values its commitment to community service and the well-being of its members. In recognition of this, each employee may be expected to perform duties from time to time which may not be related to their regular responsibilities.
• Other duties as assigned.

Requirements:

KNOWLEDGE, SKILLS, AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

POSITION REQUIREMENTS:

• Working knowledge of human resources principles, policies, and procedures, with the ability to learn and apply applicable Tribal employment policies.
• Strong organizational skills, attention to detail, and ability to prioritize multiple responsibilities and meet deadlines.
• Excellent interpersonal and customer service skills, with the ability to work effectively with employees, managers, and Tribal Government departments.
• Excellent written, verbal, and presentation skills, with the ability to communicate information clearly to diverse audiences.
• Proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook, with the ability to use SharePoint, Zoom, virtual meeting platforms, and training-related software.
• Ability to maintain confidentiality and demonstrate professionalism, sound judgment, and cultural sensitivity when handling employee and organizational information.
• Knowledge of adult learning principles, training development, and effective instructional methods.
• Ability to learn and use HRIS, learning management, and other applicable systems to administer and track employee training, certifications, and performance evaluations.
• Knowledge of or ability to learn Tribal Government operations, organizational structure, and cultural values.
• Ability to coordinate and facilitate employee training and orientation programs, including collaborating with Tribal Government departments and external training providers to ensure consistent and effective training.

EDUCATION & EXPERIENCE:

Education Required:

Level I –

• Associate degree in Human Resources, Education, Communications, Business Administration, or a related field required OR a combination of education and experience that demonstrates the ability to perform the essential functions of the position.

Level II –

• Bachelor's degree in Human Resources, Education, Communications, Organizational Development, Business Administration, or a related field required OR a combination of education and experience that demonstrates the ability to perform the essential functions of the position.

Experience:

Level I –

• Minimum of three years of relevant experience in employee training, professional development, human resources, internal communications, or a related field.
• Experience developing, coordinating, or delivering employee training programs or materials, including related employee communications.

Level II –

• Minimum of five years of progressive experience in employee training, professional development, human resources, internal communications, or a related field.
• At least three years of experience developing, delivering, and evaluating employee training or professional development programs. This experience may be included within the five years of progressive experience listed above. Experience coordinating training or employee development initiatives in collaboration with multiple departments.

Certifications/Licenses:

Level I –

• Must have and maintain a valid and unrestricted Washington State driver's license.
• Tribal Human Resources Professional (THRP) certification required, or must obtain within one year of hire.
• Professional certification in training and development is preferred.

Level II –

• Must have and maintain a valid and unrestricted Washington State driver's license.
• Must have and maintain a current Tribal Human Resources Professional (THRP) certification.
• Professional certification in training and development, such as Certified Professional in Training Management (CPTM), or equivalent, strongly preferred.

Other Requirements:

• Must be able to pass a thorough pre-employment background investigation. 
• Must agree to be subject to the Tribe's Controlled Substance and Alcohol Testing Policy including pre-employment screening.

WORK ENVIRONMENT:

The work environment includes an office environment in a controlled atmosphere building. Hybrid work arrangements may be possible in accordance with the Tribe’s Remote Work Policy.

Additional Information:

• Hourly compensation will be determined based on experience; level I starts at $31.56 per hour, and level II starts at $36.62 per hour. 
• This position is a regular full-time position and employment is at will.
• This position is currently open to internal and tribal member candidates only. 

Location:

• Snoqualmie, WA

Benefits:

• First of the month following date of hire - competitive medical, dental, vision, life, and disability insurance benefits for all regular full-time employees.
• After 90 days - 401k retirement plan with employer matching contributions up to 4%.
• Paid Holidays - Up to 18 paid holidays are offered every calendar year, which includes the workdays between Christmas Eve and New Year’s Day.
• Paid Time Off – Employees accrue 12+ days sick and vacation leave respectively. Increases based on years of service.

Additional Perks:

• Additional time off opportunities available including bereavement, military, parental and jury duty.
• Childcare subsidy for children enrolled full-time in the Snoqualmie Tribe Child Development Center.
• Employee discounts at Snoqualmie Casino (tickets/events, gift shop and restaurants), Salish Lodge & Spa (rooms, spa & dining) and Crescent Market (gas discount card).
• Third party perks include movie tickets, theme parks, shows and attractions & more.
• Employee assistance plans.