Crew Member

Crew MemberEmployment Type: Part Time or Full-TimeAvailability: Most shifts happen on evenings and weekends, but we also have daytime hours available for team members with open availability.Location: 5000 Southgate Drive, Billings, MTWelcome to Lava Island!Lava Island is a high-energy indoor play oasis filled with trampolines, slides, foam pits, obstacle courses, and nonstop birthday parties. Families come here to make memories.Our team is the reason those memories feel fun, safe, and unforgettable. Working at Lava Island means being part of something bigger—where your effort helps shape the kind of day families will talk about long after they leave.What You'll DoWelcome families at check-inSupervise play areas and support safetyHelp run birthday parties and celebrationsPrepare and serve food in the caféKeep spaces clean, organized, and stockedBring steady, positive energy to each shiftThis role is active and fast-moving, with a lot of variety throughout each shift.Success in this role means staying engaged, supporting your team, and consistently delivering a great experience for families.Who Thrives HereWe're intentional about the team we build. People who succeed at Lava Island are:Reliable and consistentFriendly, steady, and positive under pressureFocused on doing things the right wayComfortable staying activeSupportive teammatesQuick to step in and help without being askedWe're looking for people who care about their work and the families they serve.Your Growth PathCrew Member is the starting point on our team. From here, growth happens when you show consistent effort, reliability, and a willingness to learn. As you build confidence and skill, you can work toward opportunities such as:Crew SpecialistCrew TrainerGuest Experience CaptainParty LeadCrew LeadEach step comes with new responsibilities, new skills, and higher pay. Advancement is based on readiness, strong performance, and steady reliability — not seniority.What You'll NeedAge 16 or olderBackground checkAbility to stand for long periods and lift up to 25 lbsMust be available evenings, weekends, and holidays