FINANCIAL COUNSELOR PAR I

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Summary The Financial Counselor PAR I is tasked with managing a call queue and supporting patients by initiating financial assistance applications, handling self-pay accounts, setting up payment arrangements, processing payments, and addressing billing inquiries related to patient accounts for both hospital and physician billing. This position delivers account status updates to patients and insurance companies to confirm that all potential payment resources have been investigated and utilized. Additionally, the Financial Counselor PAR I detects any billing or coding problems and directs the issue to the relevant department for resolution. Minimum Education High School Diploma/GED Minimum Experience Required Minimum three (3) years’ experience working in a healthcare setting with an emphasis in physician/hospital collections, insurance verification, and/or financial counseling.* *Two (2) years Moffitt Revenue Cycle experience can be considered in lieu of three (3) years’ experience in physician/hospital collections or financial counseling. Minimum Skills/Specialized Training Required Experience with physician/hospital collection or insurance verification. Proficiency in mathematical calculations and various analysis techniques. Working knowledge of third‑party regulation, collection laws and techniques. Must possess excellent communication skills and customer service recovery skills. Computer skills along with Microsoft Word, Excel, and PowerPoint. Salary Range Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job‑related factors, including experience, skills, education, and internal equity among Team Members in similar positions. We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce. Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please let us know if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Read more information about your EEO rights under the law. Transparency in Coverage Rule. #J-18808-Ljbffr Moffitt Cancer Center