Bilingual Customer Service
$21 per hourElite Staffing Company
Bilingual Customer ServiceDes Plaines, IllinoisType: Temp to HireClerical/AdministrativeSalary: $21 Per HourJob Description Bilingual Customer Service DutiesRespond promptly to customer inquiries via phone, email, or chat, ensuring clear and professional communication.Provide comprehensive customer support by addressing questions, resolving issues, and guiding clients through processes with enthusiasm.Conduct outbound calling to follow up on customer requests, gather feedback, or promote new products and services.Manage data entry tasks accurately within customer relationship management (CRM) systems to ensure up-to-date client information.Support client services by coordinating customer requirements, processing orders, and managing account details efficiently.Demonstrate excellent phone etiquette and active listening skills to understand customer needs fully and deliver tailored solutions.ExperiencePrevious experience in manufacturing call center environments or customer support roles is highly desirable.Proven ability to handle outbound calling with confidence and professionalism.Strong communication skills in English; bilingual or multilingual abilities are a plus to serve diverse client bases.Familiarity with Microsoft Office applications and general computer skills to navigate multiple systems seamlessly.Exceptional experience in data entry, analysis skills, and attention to detail to ensure accuracy in all transactions.Knowledge of customer service best practices, including effective problem-solving and conflict resolution techniques.Ability to thrive in a fast-paced environment while maintaining a positive attitude and delivering exceptional service.Monday-Friday7:30am – 4:00pm$21.00-$23.00/hrTemporary to HireDes Plaines, IL 60016
Vacancy posted 3 days ago
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