CE Software Engineer 1 or 2- Hybrid, Des Moines, Iowa

CE Software Engineer

We are hiring a CE Software Engineer at Level 1 or Level 2 based on skills, experience, and demonstrated scope of impact. In this role, you will design, build, test, and support customer-facing digital solutions that enhance engagement, simplify self-service, and improve the overall user experience across Wellabe's digital channels.

Position level will be determined based on the individual's skill, knowledge, and experience.

Level Overview

Level 1 - Early-career engineer who contributes under guidance while building foundational technical skills. Focuses on learning team standards, developing and supporting digital features, and helping improve customer-facing experiences through testing, troubleshooting, and collaboration.

Level 2 - Mid-level engineer who independently delivers moderately complex customer engagement solutions. Contributes to technical design, strengthens DevOps and testing practices, solves problems proactively, and may provide guidance or mentoring to less experienced engineers.

Core Responsibilities (All Levels)

• Develop, maintain, test, debug, and document software applications and enhancements that support customer-facing digital products and business needs.
• Support the product lifecycle by monitoring performance, resolving defects, implementing enhancements, and contributing to code reviews in accordance with team standards and best practices.
• Contribute to DevOps and delivery processes through builds, deployments, testing, automation, prototypes, test plans, and program specifications appropriate to role level.
• Use test environments and defined test cases to validate functionality, identify issues, and improve application reliability and maintainability.
• Help identify user requirements, technical improvements, and opportunities to simplify customer journeys, reduce friction, and improve engagement across digital channels.
• Collaborate with cross-functional partners—including product, design, data, and customer engagement teams—to deliver solutions aligned with business goals and desired customer outcomes.
• Document code changes, programs, processes, and procedures clearly to support maintainability, knowledge sharing, and operational efficiency.
• Support continuous improvement by contributing to evolving coding standards, tools, processes, and the use of feedback, analytics, and customer insights to inform enhancements.

Qualifications

• Working knowledge of software engineering principles, practices, and the application development lifecycle, including design, coding, testing, debugging, and support.
• Knowledge of one or more programming languages and related technologies such as C#,.NET/.NET Core, SQL, LINQ, APIs, or similar tools used in modern digital platforms.
• Understanding of or experience with customer-facing digital products, user-centered design principles, and building features that improve usability, engagement, and satisfaction.
• Exposure to or experience with cloud-native concepts and containerized deployment models, such as Azure Container Apps or similar environments.
• Analytical and problem-solving skills with the ability to identify issues, evaluate options, and contribute to practical solutions.
• Ability to communicate effectively, collaborate across functions, and translate customer or business needs into technical solutions appropriate to role level.
• Ability to follow and contribute to coding standards, documentation practices, and team processes that support quality, security, and maintainability.

Education & Experience

A bachelor's degree in computer science, management information systems, or a related field is preferred; an equivalent combination of education and relevant experience may be considered.

• Level 1: Foundational experience with one to three coding languages or technologies; C# and SQL are a plus. Experience contributing to customer-facing digital products or working on cross-functional agile teams is preferred.
• Level 2: Two or more years of progressive experience in development and systems analysis, including experience delivering moderately complex features. Experience contributing to customer-facing digital products and working within cross-functional agile product teams focused on iterative delivery and measurable user outcomes is preferred.

Preferred / Team-Specific Focus Areas

• Customer engagement and digital self-service platforms, including features that improve usability, adoption, and consistency across digital channels.
• API design and integration patterns that support scalable, component-based digital experiences.
• Cloud-native development, containerized deployment models, and modern DevOps practices.
• Use of customer feedback, behavioral insights, and analytics to inform iterative improvements to digital products.