Service Cashier

Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction. Responsibilities Greets customers at the cashier window in a pleasant and professional manner. Computes customer bills, close repair orders Receives cash, checks and credit card payments from customers; records amount received. Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers. Reconciles cash drawer daily. Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price. Answers customer questions about service performed or products purchased, or refers them to someone who can. Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution. Schedule service appointments Customer follow up calls as needed Scan documents daily Requirements Outstanding communication skills both verbal and written. Professional appearance and outstanding work ethic. Great attitude with a high-energy personality. Superior customer service skills. Self-starter and self-motivated. Ability to work well in a process-driven environment. #J-18808-Ljbffr Prestige Ford Inc