Care Coordinator (Bilingual - No Field Work Required!)

Care Coordinator (Bilingual - No Field Work Required!)Named City and State's Top Place to Work in NY (2025) — Join a mission-driven mental health leader serving 15,000+ clients each month!Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and Caring for the Community through both in-person and telehealth services.NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America — the highest distinction for workplace mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture.Why Work at NYPCC:We Pay Down Student LoansMedical, Dental, and Vision Insurance is Paid for by NYPCC 100%Paid Time Off and Company Paid HolidaysAnnual Rate Increases403B Retirement PlanContinuing Education Opportunities AvailableProfessional Development through NYPCC AcademyAmazing Workplace CultureAre You a Good Fit?We are currently seeking an energetic, bright, and self-motivated Care Coordinator to join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 91-09 Roosevelt Ave, Jackson Heights, NY 11372Gateway to Wellness is a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area.Job DescriptionManage a 85+ caseload of Health Home Care clientsAssist in developing a Comprehensive Care PlanAddress various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and PsychiatristsSuccessfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health RecordsContact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phoneQualificationsMUST be bilingual (English/Spanish)Bachelor's Degree requiredExperience with RMA requiredExperience with HARP clients preferredPossess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service planPossess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseloadCommunicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional servicesHybrid schedule Monday-Friday must be onsite Monday, Tuesday and Thursday.NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. We offer a very competitive salary with full benefits including; Medical, Dental, Vision, Paid Time Off, Salary Increases, Bonuses, 403b Retirement Plan and more. Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive.NYPCC is an Equal Opportunity EmployerAdditional InformationSalary: $47,000 - $60,000 per yearCompensation commensurate with experience and qualifications.All your information will be kept confidential according to EEO guidelines.Job LocationInterested