Walk-in | Swiggy Store Manager

Store Manager Job Description Payroll: Swiggy Position Type: On-Roll Position Designation: Store Manager Key Responsibilities Store Operations & Upkeep Ensure overall upkeep of the store and implementation/adherence to the company's statement of purpose. Oversee and monitor day-to-day store operations to ensure 100% accuracy. Manage billing, stock inwarding, stock placement on racks, picking, packing, and order readiness for delivery executives. Ensure proper wastage and dumping management. Stock, Safety & Security Ensure the safety and security of stock, infrastructure, property, and store premises. Prevent and monitor any theft, fraud, or discrepancies related to orders, stock, and store operations. Team Management Manage a team of approximately 8-12 store employees , along with housekeeping, security, and maintenance staff. Manage staff rosters and shifts effectively. Ensure employee retention, training, discipline, and hygiene standards. Store Performance Management Take ownership of the overall performance metrics of the store. Monitor key operational metrics such as: Number of orders delivered Arrival-to-pickup time Stock availability Picking-to-packing time Billing time Order-to-billing time Ensure adherence to the prescribed service matrix on a daily basis. Retail Store Operations Ensure smooth and efficient retail store operations. Maintain proper inventory levels and ensure timely availability of stock. Implement effective wastage control and inventory management practices. Technology & Reporting Use necessary software and systems for stock inwarding, billing, report generation, and other store operations. Maintain accurate operational records and reports. Required Skills & Competencies Strong knowledge of retail store operations and management. Good written and verbal communication skills. Strong problem-solving and decision-making abilities. Ability to manage large workloads efficiently. Strong team-handling and people-management skills. Good understanding of inventory and wastage management. Ability to work in a fast-paced operational environment. Proficiency in using basic operational software and reporting tools. #J-18808-Ljbffr Ciel HR