Logistics General Manager

Type : Full Time

Salary : 88k - 100k

Position Summary

The General Manager oversees overall daily operations, financial performance, employee accountability, and customer service. This role is responsible for proactively identifying issues, driving operational improvements, and ensuring consistent execution across all departments and service areas.

Key Responsibilities

• Monitor P&L, KPIs, gross margin, billing, commissions, and account performance.
• Lead employee performance reviews, coaching, and accountability initiatives.
• Support new customer startups, bids, and quotes.
• Ensure all customers receive consistent service and attention.
• Oversee dispatch, warehouse operations, freight accounts, and remote teams.
• Monitor employee schedules, attendance, and overtime.
• Ensure audits, reports, and operational tasks are completed on time.
• Support extended service areas and special programs.

Expectations

• Take ownership of operational performance and outcomes.
• Anticipate issues and implement solutions before problems arise.
• Lead with accountability and drive continuous improvement.
• Maintain strong communication and follow-through.
• Ensure teams are engaged, productive, and meeting expectations.
• Deliver consistent service excellence to customers and internal stakeholders.

Key Competencies

• Leadership
• Accountability
• Financial Acumen
• Problem Solving
• Customer Focus
• Communication
• Process Improvement
• Strategic Thinking

Qualifications

• 3+ years of experience in a similar role
• Bachelor's Degree preferred***
• Six Sigma Green Belt certification preferred***
• Experience and proficiency with TMS systems
• Proficiency with Microsoft Suites, technology, and AI usage
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

Industry

• Transportation/Trucking/Railroad

Type : Full Time

Salary : 88k - 100k