Order Processing Representative

Axelon

Fulfillment Associate

Shift: 12:00pm-9:00pm Onsite Success Criteria: As a Fulfillment Associate, you will help impact the lives of millions of people and shape society for the future. You will work in unison with our service teams to assist our clients remain in legal compliance. We are looking for individuals who are positive, energetic, accountable, flexible, and committed to self-development.

Basic Responsibilities: The Fulfillment Associate for Client has primary responsibility for providing superior service by:

Fulfilling orders for internal and external customers
Researching and analyzing legal documents
Submitting legal documents to the Secretary of State, Division of Corporations
Retrieving legal documents from the Secretary of State, Division of Corporations
Researching entity status
Resolving or escalating issues
Following requests through to completion
Communicating progress to customers and internal teams
Navigating quickly between multiple processing systems and databases quickly and accurately
Able to work in a fast-paced, high-energy environment.
Overtime and minimal (5%) travel may be required.
Contributes to customer satisfaction and organizational success
Participates in process improvement programs, best practices, and occasional special projects

Qualifications: Education: Preferred: Bachelor's degree in Liberal Arts (e.g., Business, Communications, Marketing, or related discipline); OR, if no degree, 4 years of customer service experience. Experience, Knowledge and Tools Minimum Experience: 4 years customer service experience, including: Integrating information from multiple sources quickly and accurately. Utilizing keen attention to detail skill accurately Utilizing communication skills, including both excellent verbal skills and written communication. Working independently while still being an integral part of a team. Knowledge of Microsoft Office / Adobe, ability to learn new applications quickly and effectively. Excellent analytical, organizational, time management and problem-solving skills.

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Vacancy posted 1 day ago

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