Shift Supervisor

Job Description

Job Description

COMPANY CONFORMANCE STATEMENT

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

1. Consistent and punctual attendance
2. Perform quality work within deadlines with or without direct supervision
3. Interact professionally with other employees, customers and/or vendors
4. Work effectively as a team contributor on all assignments
5. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees.

POSITION SUMMARY

This position will support the Assistant Manager and Restaurant Manager in day-to-day operations by assisting with crew functions, staffing, training, and development and to achieve the Godfather’s Pizza, Inc. (“GPI”) mission statement: To Profitably Provide Consistently Good Food and Great Service.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. To request accommodations, please contact Human Resources.

 

1. Coordinate preparation and delivery of pizza products by ensuring all menu items are made to GPI specifications.
2. Inform manager of low product levels.
3. Supervise and perform ingredient preparation according to established par levels and projected sales.
4. Ensure that each guest receives outstanding customer service by providing a friendly environment, which includes but is not limited to, greeting and acknowledging each guest, maintaining outstanding standards, and having solid product knowledge to answer questions.
5. Support a clean, well-maintained restaurant through the use of systems provided.

1. Work a variety of shifts to include opening and closing the restaurant. 
2. Supports authorized promotions according to GPI plan and standards. Maintain positive community relations. Support and execute all catering orders during shift.
3. Assist with training of crew members as needed.
4. Supervise performance of assigned job tasks according to GPI standards and procedures.
5. Assist with cost control by monitoring labor and food costs during shifts. 
6. Comply with all cash handling procedures.
7. Perform some crew responsibilities as needed or assigned up to and including duties for front of house, back of house, dough, bus and dish, and delivery driver.
8. Other duties as needed or assigned by the manager on duty for the restaurant to run efficiently and effectively.

POSITIONS SUPERVISED

Crew members working on the same shift

TRAVEL REQUIRED

Some

POSITION QUALIFICATIONS

·         High school graduate or General Education Degree (GED)

·         Previous customer service experience

·         Must be over age 18 to drive for the company as well as operate and/or clean the Hobart mixer, vegetable dicer, and dough roller

·         Knowledge of Microsoft Office products helpful

• Motivation, passion, and strong work ethic

POSITION REQUIREMENTS

• Must be available to work a variety of shifts including opening and closing the restaurant.  Availability must also include a variety of days, nights, weekends, and holidays to accommodate the needs of the restaurant. 
• Pass the Shift Supervisor Certification exam with a minimum score of 90%.

·         May need a food handler permit, liquor card, and/or First Aid & CPR certification.

• Perform other crew functions in the restaurant to maintain service standards as needed.
• Requires knowledge and successful completion of all Informant training for all operational areas of the restaurant to include: Cashier, telephone, bus/dish, dough, prep, cut station, and delivery.

What makes us "Uniquely Godfather’s Pizza?" Our values! Family First, High Work Ethic, Honesty, and Fun! The connotation of the name "Godfather" implies family and caring. Our ideal candidate has a passion for Pizza, a genuine ability to communicate with others, and sets the bar for being "Uniquely Godfather’s Pizza."

Company Description

What makes us "Uniquely Godfather’s Pizza?" Our values! Family First, High Work Ethic, Honesty, and Fun! The connotation of the name "Godfather" implies family and caring. Our ideal candidate has a passion for Pizza, a genuine ability to communicate with others, and sets the bar for being "Uniquely Godfather’s Pizza."