Bilingual Customer Success Specialist
Virtual Vocations Inc
Supporting the global PrevenTech customer base, the full-time temporary Bilingual Customer Success Operations Specialist will manage fleet analytics, customer reporting, and onboarding support while standardizing operational processes in a remote environment. Key responsibilities Analyze fleet trends and develop summaries to support customer meetings Prepare standardized customer health reports and maintain KPI dashboards Coordinate onboarding activities and maintain Customer Success documentation Required qualifications 3+ years of experience in Customer Success Operations or Customer Support Operations 3+ years of experience in Data Analysis and KPI Reporting using tools like Excel, Power BI, or Tableau 2+ years of experience in Customer Onboarding and Process Coordination Proficiency in preparing executive presentations and customer reporting Ability to support cross-functional collaboration among various teams
Vacancy posted 5 days ago
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