Room Inspector

Room Inspector

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Room Inspector.

This position is located at the Embassy Suites by Hilton in San Luis Obispo, CA. Nestled in the heart of California's Central Coast, our all-suite hotel offers convenient access to downtown SLO, local wineries, and scenic hiking trails. Surrounded by rolling hills and just minutes from the beach, our property provides the perfect home base for guests to relax, explore, and experience the charm of the Central Coast.

You're the last set of eyes before the guest walks in. As our Room Inspector, you're the standard-setter — the person who walks a freshly cleaned room and knows in an instant whether it's truly ready. You'll assign rooms to attendants, conduct thorough inspections, document findings, address guest concerns, and support the training and development of the team around you. This role carries real responsibility: your eye for detail and your commitment to quality are what separate a clean room from a guest-ready one. If you thrive in a role where your standards matter and your leadership makes the floor run better, this is where you belong.

What You Will Do:

• Assign daily room lists to Room Attendants and manage workload throughout the shift.
• Conduct thorough inspections of guestrooms, bathrooms, corridors, and lobbies for cleanliness and condition.
• Examine carpets, drapes, and furniture for stains, damage, or wear; document and report findings.
• Address and resolve guest complaints about housekeeping service professionally and promptly.
• Support Room Attendant training and step in for Housekeeping Management when needed.
• Write supply requisitions and maintenance work orders; report room redecoration needs.
• Assist with hands-on cleaning and laundry tasks as workload demands.
• Distribute new stock items to Room Attendants as directed.

Skills & Abilities You Bring:

• Eye for detail — you notice what others miss and hold the line on quality.
• Supervisory or housekeeping experience preferred; previous room inspection experience a plus.
• Team player who's willing to roll up their sleeves when the floor needs it.
• Clear communicator with guests, management, and teammates.
• Organized; able to plan and assign work across a team effectively.
• Bilingual English/Spanish a plus.

What We Offer:

• Medical, Dental, Vision, Life & Disability Insurance — Quality healthcare plans for eligible employees to stay healthy and protected.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) — Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans — Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP) — Confidential support services for personal and professional well-being.
• Career Growth Opportunities — We promote from within and invest in your long-term success.
• Paid Time Off (PTO) — Take the time to relax, recharge, and enjoy life outside of work.
• Paid Sick Leave — Supportive sick time policy so you can care for your health when you need it.
• Exclusive Employee Hotel Discounts — Take advantage of special rates for hotels in our brand portfolio - with team member stays starting as low as $40 per night, plus special rates for family and friends.
• Complimentary On-Shift Meals (participating hotels) — Enjoy a free meal provided during each scheduled shift.
• Recognition & Rewards Program — Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.

Schedule & Hours:

This position is full-time, with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, is required. Specific shift details will be discussed during the interview process.

Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.