Data Center Manager

Salute is a leading provider of cutting-edge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service. As we continue to grow we are seeking a dynamic and experienced Data Center Manager to join our team and drive our relationships with hyperscale clients to new heights.

Benefit Information:

Salute Benefits That Put You First

We know life doesnt stop when work begins thats why we offer perks designed to support your well-being your family and your future:

• Time to Recharge: Enjoy 8 company-paid holidays 2 floating holidays and PTO so you can rest celebrate and take care of what matters most.
• Comprehensive Benefits Package: Including Medical Dental and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA mental health resources and gym discounts because your health matters.
• Extra Protection & Perks: Through discounted group programs such as legal services home & auto insurance pet insurance and ID theft protection for lifes unexpected moments.

This role serves as the direct on-site representative for Salute Mission Critical. This role will be responsible for all aspects of project/SOW/SLA completion staffing and organization of site teams. This is a client-facing role protecting and promoting the interest of Salute Mission Critical and the Client in all matters. This role serves as a technical expert in the site-specific SOW/SLA. SOW expertise will range from: security operations data center operations facility operations or multi skilled services. This role will build strong cross-functioning partnerships across the data center team and client by communication team goals wins and opportunities to maximize safe and secure work environments.

Primary Duties within varied scope of work and client expectations will range from:

• Oversees datacenter site services logistics and deployment for the client based on SOW/SLA
• Collaborates and coordinates with multiple internal business groups to ensure the successful delivery of service levels
• Acts as the operational contact for clients vendors and carriers as it relates to SOW/SLA
• Has a complete working knowledge of creating closing and tracking of Work Orders/Requests: initiates response follow-up and verification of work completion
• Provides rapid response investigations and management of incidents/issues/emergencies
• Coordinates and oversees access to and work within the facility with third-party contractors vendors and carriers related to SOW/SLA
• Monitors the performance/note deficiencies of contract service providers and recommend changes as necessary
• Supports the establishment of quality standards for the datacenter teams and manage those initiatives through to completion
• Supports the implementation and continuous reporting of operations metrics to track and monitor site performance and efficiency
• Manages the workload across all shifts and resources ensuring a balanced approach to work activity tasks and accomplishment of results and outcomes
• Responsible for the completion of AHAs THAs MOPs EOPs and SOPs
• Completes Time sheet approval and discrepancy tracking
• Assists Data Center Operations Director in meeting and project implementations
• Supports the operations team via continuous improvement and highlight existing gaps and learning
• Owns the maintenance program for critical facility systems UPS generators and paralleling switchgear electrical distribution CRAC/CRAH chillers BMS/EPMS and fire/life-safety ensuring preventive and corrective maintenance is executed on schedule
• Administers the CMMS driving work-order lifecycle PM compliance and deferred-maintenance tracking
• Accountable for site uptime and availability targets defined in the SOW/SLA managing and mitigating risk to the critical environment
• Reviews and approves MOPs EOPs and SOPs and gates all work within the critical environment through MOP and risk review prior to execution

Qualifications

• Minimum of 810 years of total experience in data center operations facilities management or mission-critical infrastructure including at least 3 years of proven success as a Data Center Manager or equivalent leadership role.
• Bachelors degree in Engineering Facilities Management or related field preferred.
• Demonstrated ability to lead multidisciplinary teams supporting electrical mechanical and life-safety systems in 24/7 critical environments.
• Deep technical understanding of data center infrastructure including UPS systems generators chillers switchgear and control systems.
• Strong background in vendor management change control maintenance planning and incident response.
• Skilled in developing and presenting operational reports performance metrics and improvement plans to both technical and executive audiences.
• Adept at collaborating with clients contractors and cross-functional internal teams to achieve aligned goals.
• High attention to detail strong problem-solving skills and ability to perform under pressure.
• Proficiency with Microsoft Office and maintenance management systems for documentation and analysis.

Physical Requirements:

• Ability to lift and carry heavy equipment up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend stoop kneel and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision with or without correction to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs labels and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions including extreme temperatures rain or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid drivers license for work-related travel as required

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department at for more information.

(For specific Recruitment related questions please contact our Talent Acquisition department at .)

Compensation & Benefits Disclosure

The base pay for this role is $125000 per year this range reflects a goodfaith estimate of what we reasonably expect to pay upon hire based on factors such as skills experience education and market/location. Our comprehensive benefits include health dental and vision insurance Health Savings Account (HSA) gym discount mental health Discounted Group Life & AD&D Discounted Group Short & Long-term Disability 401(k) retirement matching PTO/paid holidays and parental leave. Final compensation will be determined by jobrelated factors consistent with applicable law.

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Required Experience:

Manager