Field Technician

Job Description

Job Description

Job Description

We are seeking a Desktop Support Technician to work out of a central office location as well as nearby facilities in the greater Dane County area. This role is responsible for repairing and maintaining a large inventory of desktops, laptops, and other PC devices. The technician will also install new equipment to replace end-of-life devices.

In addition to hardware support, the technician will manage inventory and ensure proper disposal of outdated equipment through approved recycling processes. Responsibilities include maintaining and closing work orders within the organization’s ticketing system. Daily work is performed under the guidance of a Field Technician Manager to ensure adherence to established policies, procedures, and methodologies.

Additional Details:

• The role requires the ability to lift up to 50 pounds and stand for extended periods (up to 8 hours as needed).
• Strong desktop troubleshooting skills and excellent customer service are essential.
• Experience with AV integration is a plus.

This position is based at a central office location in Madison, WI, with periodic travel to nearby facilities to assist with projects and support tickets. Travel may occur every few weeks. Mileage reimbursement and travel time compensation are provided, or a company vehicle may be available for those with a strong driving record.

Schedule Options:

• Four 10-hour days (with one day off per week)
• Five 8-hour days
• Nine 9-hour days over a two-week period (with one day off every other week)

This is a long-term contract opportunity with strong potential for extended engagement.

• Windows 11
• Office 365 (O365)
• Desktop Support

• ServiceNow
• Intune

Strong communication and interpersonal skills are critical for success in this role. The ideal candidate is engaging, approachable, and committed to providing excellent customer service.

Intermediate

This is a Contract position based out of Madison, WI.

The pay range for this position is $28.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Madison,WI.

This position is anticipated to close on Jun 17, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.