Customer Service Product Specialist - Columbia, MO - Full Time

Are you passionate about helping others and delivering exceptional service? Manpower is partnering with American Outdoor Brands in Columbia, MO and we’re seeking dedicated individuals to join our dynamic team as Customer Service Product Specialists. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you!

Our team values integrity, teamwork, and a customer-first mindset. As a Customer Service Product Specialist, you’ll play a crucial role in ensuring our customers receive the best experience possible.

Job Responsibilities:

• Provide outstanding customer support via phone, email, and live chat.
• Resolve customer inquiries and issues with patience and empathy.
• Handle customer complaints and ensure swift resolution.
• Educate customers on our products/services and assist with order placement and tracking.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to address customer needs effectively.

Requirements:

• Previous experience in customer service or a related field preferred.
• Excellent communication skills (verbal and written).
• Strong problem-solving abilities and attention to detail.
• Ability to work well in a team environment.

Benefits:

• No nights or weekends!
• 40 hour work week!
• Positive and Fun Work Environment
• Comprehensive training and ongoing development opportunities.
• Health insurance and retirement savings plans.
• Paid time off and company holidays.
• Positive and supportive work environment with career growth potential.

Join us in delivering exceptional customer service and making a difference in the lives of our valued customers every day. Apply now and be part of our success story!