Market General Manager

Market General Manager

United Flea Markets LLC Savannah, Georgia, United States

About this position

Keller's Flea Market

Keller's Flea Market, part of United Flea Markets, is seeking an experienced, hands-on General Manager to lead market operations, grow revenue, and develop a strong team. This role oversees seller relations, food and beverage, facilities, events, and community engagement. The ideal candidate combines sound business judgment with an approachable leadership style and a commitment to service.

Key Responsibilities

Business and Financial Performance

• Own the market's profit and loss (P&L) performance, partner with company leadership to develop the annual budget, and manage revenue, labor, expenses, and operating results.
• Set and track weekly and monthly goals for seller occupancy, space rentals, food and beverage sales, events, sponsorships, and other revenue opportunities.
• Analyze financial reports, business trends, and return on investment to identify growth opportunities, address performance gaps, and protect company assets.
• Recruit, train, coach, and retain leaders and team members.
• Set clear expectations, provide regular feedback, and address performance concerns consistently.
• Build a workplace culture that values teamwork, safety, integrity, respect, and accountability.

Seller Relations

• Recruit and retain sellers, increase occupancy, and maximize the use of available selling space.
• Build relationships with current and prospective sellers, understand their needs, and support their success.

Operations and Facilities

• Oversee food and beverage operations, facilities, grounds, parking, and public areas, including food quality, inventory, and cost control.
• Maintain a safe, clean, organized property and coordinate preventive maintenance, repairs, improvements, and capital projects.
• Ensure compliance with company policies and applicable health, safety, and operational requirements.
• Coordinate with corporate support teams and complete assigned projects.

Guest Experience and Community Engagement

• Maintain an active presence throughout the market, greet guests, engage with sellers, support employees, and resolve concerns promptly and professionally.
• Partner with Marketing and sellers on campaigns, promotions, entertainment, and events that support seller success and increase attendance and revenue.
• Build relationships with local businesses, community organizations, schools, and civic leaders, and represent Keller's Flea Market and United Flea Markets in the community.

Required Qualifications

• At least eight years of progressive leadership experience in retail, hospitality, entertainment, business operations, property management, event management, or another customer-focused industry.
• Demonstrated success managing teams, budgets, financial performance, and customer-service initiatives in a large-scale, public-facing operation.
• At least one year of experience in sales, leasing, or another revenue-driven role with responsibility for weekly or monthly revenue goals.
• Ability to understand and analyze budgets, income statements, balance sheets, sales reports, and operating metrics.
• Strong communication, coaching, conflict-resolution, and decision-making skills, with the ability to manage competing priorities.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Windows.
• Valid driver's license.
• Ability to successfully complete required pre-employment screening.

Preferred Qualifications

• Bachelor's degree in business management, marketing, hospitality, operations management, or a related field.
• Experience managing a business with sellers, vendors, or tenants.
• Experience overseeing food and beverage operations, facilities, grounds, or capital projects.
• Experience developing large-scale events, promotions, sponsorships, and community partnerships.
• Bilingual English and Spanish skills.

Schedule and Work Requirements

Full weekend availability and the flexibility to work holidays, special events, and extended hours based on business needs are required.

• Regularly walk and inspect a large property.
• Work indoors and outdoors in varying weather conditions.
• Occasionally lift and carry up to 25 pounds.

Benefits and Total Rewards

Eligible full-time leaders may receive the following benefits and perks:

Health and Financial Benefits

• Medical insurance with the company contributing up to 85% of the employee-only premium .
• Dental and vision insurance with 100% of the employee-only premiums paid by the company .
• Employer-paid short-term and long-term disability coverage.
• Employer-paid $25,000 basic life and AD&D insurance , with additional voluntary coverage options.
• 401(k) retirement plan with employer matching contributions.
• Employer contributions to an HSA for eligible medical plans.
• Optional supplemental insurance and benefit programs.
• Performance-based bonus opportunities.

Time Off and Professional Growth

• Unlimited paid time off , supporting flexibility while ensuring business and leadership responsibilities are met.
• Paid company holidays.
• Leadership development, professional growth, and career advancement opportunities across a growing multistate organization.

Additional Employee Perks

• Phone stipend and DailyPay access.
• Discounted employee meals on market days and free on-site parking.
• Employee referral program and ADP employee discounts.
• Employee recognition and appreciation events.

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