Ocean Import Coordinator

Job TitleCoordinate end-to-end, multi-modal transportation for a wide range of cargo, including hazardous materials, general freight, and oversized shipments, across export, import, and domestic movements.Monitor shipments closely to ensure on-time complete delivery, maintaining proactive communication and follow-up throughout the transportation lifecycle.Enter and maintain accurate shipment data within internal systems, ensuring timely updates and strong data integrity.Build and maintain effective working relationships with customers, carriers, vendors, and internal teams to support seamless execution of project logistics operations.Identify, assess, and onboard service-oriented vendors that align with operational requirements and company values, contributing to a reliable and scalable partner network.Recognize shipments or transactions requiring special handling and recommend process enhancements to improve efficiency and service quality.Negotiate freight rates and service terms with ocean carriers, air carriers, trucking providers, and warehousing partners to secure competitive and dependable solutions.Manage logistics processes across the full supply chain, including order coordination, inventory movement, customs brokerage support, shipment tracking, and cost control.Anticipate and resolve operational challenges, supporting the team with practical solutions and a problem-solving mindset.Review shipping documentation for accuracy and completeness to ensure compliance and smooth cargo movement.Degree in Supply Chain Management, Logistics, or a related discipline.Minimum of 5+ years of hands-on operational experience in freight forwarding within United States.Strong working knowledge of import and export operations, including shipment documentation, bills of lading, delivery orders, and customs clearance processes.Prior exposure to project cargo, out-of-gauge, or specialized transportation is highly desirable.Excellent interpersonal and communication skills, with the ability to collaborate effectively in a multicultural and international environment.Self-motivated and capable of managing responsibilities independently while maintaining a high standard of accuracy and accountability.Collaborative team player who actively supports colleagues to deliver consistent, high-quality customer service.Solid numerical aptitude, including the ability to calculate freight measurements and perform metric and imperial unit conversions.Strong understanding of international trade principles, including practical application of Incoterms.Proven ability to manage multiple priorities and meet firm deadlines in a fast-paced, operational environment.Flexibility to support operations across multiple time zones as required.Proficient in Microsoft Office applications, including Outlook, Excel, Word, OneDrive, and Teams.Experience with logistics, forwarding, or shipment tracking systems is considered an asset.Willingness to work additional hours as required to support operational demands.