Senior Applied AI Software Engineer ( AI)

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The Enterprise AI organization at Humana is a pioneering force, driving AI development across our Insurance and CenterWell business segments. By collaborating with world-experts, we deliver the latest AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions to improve and improve healthcare experience and outcomes for our customers.

We are looking for top talent to join us in shaping the future of healthcare through AI excellence. Join our expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Develop production-grade AI agents and GenAI applications for healthcare, with emphasis on agent orchestration, RAG, tool use, workflow automation, and personalized assistance. Develop secure, scalable AI services using frameworks such as LangChain, LlamaIndex, or Semantic Kernel, plus Python APIs and modern web integration. Improve quality through prompt and context optimization, evaluation frameworks, guardrails, monitoring, and human-in-the-loop validation. Partner with product, clinical, data, and compliance teams to deliver measurable value in HIPAA-compliant environments.

Use your skills to make an impact

Required Qualifications

• Minimum 5 years of professional software engineering experience with advanced Python development experience delivering scalable, production-grade full-stack applications.

• We require at least 3 years of experience building user-facing applications. We must build these applications using modern frontend frameworks such as React, Vue, Solid, or Angular. Additionally, the development of responsive, accessible, and API-integrated user interfaces is necessary.

• Demonstrated hands-on experience integrating AI/ML capabilities into production systems using contemporary AI SDKs, orchestration frameworks, and agentic architectures. Proficient in prompt engineering, model selection, context management, and generative AI deployment best practices.

• I have direct experience developing AI-powered solutions, such as retrieval-augmented generation (RAG) pipelines and embeddings-based retrieval systems. These solutions also include AI agents, multi-agent workflows, and advanced conversational interfaces. Additionally, I have implemented AI-specific testing, evaluation, safety, and quality assurance methodologies.

• Proficiency with AI-assisted development tools such as Claude Code, Cursor, Replit, or comparable AI-enabled coding platforms, applying these tools for code acceleration, prototyping, debugging, and quality improvement.

• Experience with AI system evaluation, observability, reliability, fallback strategies, safety guardrails, latency optimization, and rate-limit management within enterprise production environments.

• Experience designing, deploying, and maintaining autonomous or semi-autonomous AI agents with tool invocation, memory, workflow orchestration, and multi-step reasoning capabilities in complex enterprise use cases.

• You need a Bachelor's degree in Computer Science, Mathematics, Statistics, or a related quantitative discipline. This degree should accompany at least 5 years of relevant professional experience that you have gained. Alternatively, you can have a Master's degree in a similar field, which requires 3 years of relevant experience.

Preferred Qualifications

• Have, with the ability to explain complex AI concepts to non-technical team members. Additionally, I have excellent collaboration skills, allowing me to work with product managers, designers, clinicians, and compliance specialists. Furthermore, I have expertise working within regulated or high-accountability environments, such as healthcare, finance, or government.

• Experience in healthcare industries

Additional Information

This is a Hybrid office position where employees primarily operate from the company office with occasional work from home to support focus work and work/life balance needs. D esignated Tech Market locations for this role: New York City; Louisville, KY; Dallas, TX.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$141,100 - $194,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at?Humana.com?and at?CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our