Department Manager

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business. DH Pace Company, Inc. aspires to hire a Department Manager in our Bloomington, IL office! The department manager will direct business operations of the Commercial service department with the objective to create, foster, and maintain safety-conscious, positive employee relations using a lead by example approach, effective communication, coaching, training, and development. Job Responsibilities Manage day-to-day operations of the commercial door service department Promote and participate in process improvements, looking for opportunities to do things more effectively and efficiently Communicate regularly with members of management to review business results, share observations, and provide feedback Communicate with customers, ensuring the highest quality of service has been provided Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews Manage, provide leadership for, and develop staff through effective communication, coaching, training, and development for continued success and/or for future advancement Lead monthly sales and performance department meetings Other duties as assigned by Manager Job Requirements Bachelor’s degree, highly preferred and a minimum of four (4) years of experience managing personnel; an equivalent combination of education and experience can be considered Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations Review customer survey data, respond to customer concerns Must be committed to a high standard of safety, and be willing and able to comply with all safety laws and policies Must possess a Valid Driver’s License and good driving record Ability to work on-site at our Bloomington, IL location The anticipated pay range for this position is below. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities. This position may be eligible for an annual performance bonus. Pay Range $66,332 - $102,814 USD What We Offer Comprehensive medical, dental, and vision coverage — available your first full month Generous paid time off plus paid holidays and floating holidays Company-paid life insurance, short-term disability, and long-term disability 401(k) with employer match Health Savings Account (HSA) and Flexible Spending Account (FSA) options Voluntary benefits including supplemental life and critical illness coverage Employee discounts for you and your immediate family Competitive compensation with annual performance reviews Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law. Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone Country Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Address: * LinkedIn Profile How did you hear about this opportunity? * Select... If you were referred, by who? If you were not referred, enter N/A. * If you were referred, please identify how you know your referral source. If you were not referred, select not applicable. * Select... Are you 18 years of age or older?You must be at least 18 years of age or older to work for this employer. * Select... 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As set forth in DH Pace’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. 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