Engineering Manager (San Francisco)

Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone.

Assort is led by Jon (Founder of Shimmer, former UCSF med student, AI researcher at Stanford) and Jeff (ex-Facebook, first engineer at Cameo, former Head of Product Engineering at Athelas/Commure).

In 2023, we became the first agentic AI to answer patient calls. Since then, we've powered tens of millions of patient interactions, helping health organizations and patients provide better access to care. We're growing fast with millions in ARR every month.

We're well-funded and backed by Quiet Capital, First Round, Chemistry, and strategic angels from Flatiron, Athena Health, Mercury, and PathAI. More funding news coming soon :).

Join us to build Assort OS — a customizable fleet of genAI agents transforming patient-provider interactions.

About the Role

As an Engineering Manager at Assort Health, you’ll split your time between hands-on IC work (designing, coding, and shipping core systems) and people/team leadership. In partnership with Ops (our customer-insight conduit), you’ll enable your team to execute on their goals and scale to deliver the best patient and client experience. Your top priorities are 1) deep technical ownership and 2) high-EQ team leadership.

You’ll be leading the team responsible for our new product, AssortOS. AssortOS is our CRM and workflow platform powered by our industry leading, safe, specialty turned, multimodal, patient-facing AI agents.

Now: GenAI patient engagement; Next: care navigation & payer-call automation.

What You’ll Do

• Extreme Ownership & Collaboration (~50%)

  • Design and deliver critical AssortOS services while balancing scalability, performance, and security.

  • Collaborate and translate customer insights from Ops into clear technical requirements, breaking down complex problems into scoped deliverables that move the needle for patients and providers.

• Team Delivery & Execution (~30%)

  • Own team-level OKRs : manage scope, unblock engineers, and coordinate cross-team dependencies.

  • Rapidly ship MVPs and drive continuous improvement on performance, reliability, and user delight.

  • Establish and uphold engineering best practices: architecture reviews, CI/CD pipelines, observability, and on-call rotations.

• People Development (~20%)

  • Mentor and grow a team from 4 to 10 engineers: give regular and actionable feedback

  • Champion and model Assort’s values by driving high-velocity execution with empathy.

• Note : As your team scales, the percentage of IC work will decrease while responsibilities around People Development and Management will grow.

What We’re Looking For

• 5+ years of software engineering experience, with 2+ years in a technical-lead or engineering manager role.

• Demonstrated ability to partner with non-engineering functions

• Strong systems-thinking: you balance technical scalability, time-to-market, and user value under uncertainty.

• Exceptional communicator who can influence engineers, operators, and executives alike.

• Comfortable and proficient at wearing both Manager + IC hats

• Familiar with AI agent space and complicated, deep integrations w/bespoke systems

• Passion for Assort’s mission of improving patient access through innovative technology.

Benefits & Perks for Assorties

• Competitive Compensation – Including salary and employee stock options so you share in our success.

• Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it.

• 401(k) – Let us help you plan for the future. We’ve got you covered.

How We Work & What We Value

We have published our operating principles on our blog - they describe how we work at Assort. They cover how we aim to run projects, spend time and make decisions. Specifically:

• Back to basics

• Accessibility for all

• Always accountable

• Relentless resilience

• Ship fast, ship often