Senior Ops & Platform Lead - Genesys Cloud
Alliance Bank of Arizona
Western Alliance Bank seeks a Senior Operational Support Analyst for Contact Center Technology & Operations. You will provide SME guidance on Genesys Cloud and related domains, ensuring operations are secure, compliant, and reliable, while leading a junior engineer when needed. You will build performance dashboards, document runbooks and procedures, and drive production readiness with cross-functional teams. Strong leadership and Agile practices are essential for success. #J-18808-Ljbffr Western Alliance Bancorporation
Vacancy posted 2 days ago
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