Sr. Collections/Client Accounts Specialist

Our legal client is looking for a Sr. Collections Specialist. This role requires previous legal experience within collections. Role will involve excellent customer service towards their clients, attorneys, and overtime opportunities. Hybrid position. Compensation $30-$37/hour + OT opportunities Location 3 days/week On-Site (Dallas, TX 75201) Must-Haves 5+ years in B2B or C2C collections, client relations, and account management Advanced Excel skills (VLOOKUP, XLOOKUP, pivot tables) for data analysis and reporting Strong background in collection strategies and financial reconciliation Proficiency in accounting principles and financial processes, including billing and collections Strong personality/interpersonal fit is key Nice-to-Haves Bachelor's degree in Accounting, Finance, or a Business discipline Experience with legal eBilling platforms (e.g., BillBlast) Responsibilities Serve as primary liaison between billing attorneys, clients, and internal stakeholders to resolve client non-payment issues and improve collection efficiency Manage assigned portfolios of attorneys and accounts, including high-dollar inventory oversight, account analysis, collections guidance, and timely resolution of aged invoices, credit balances, and unbilled inventory Respond promptly and professionally to collection inquiries from attorneys, practice assistants, and firm leadership Generate and present detailed reports to firm leadership on delinquent accounts, flagging at-risk inventory and proposing strategic solutions #J-18808-Ljbffr Vaco