Service Center Lead — Customer Support & Coaching
Burroughs, Inc.
Burroughs, Inc. in Elmhurst, IL, USA, is seeking a Supervisor for our Service Center of Excellence to lead frontline customer support teams. You will manage day-to-day call center operations, ensure service levels, coach agents, and coordinate with Field Service Managers to deliver outstanding customer experiences. The role requires strong communication, problem solving, and a focus on SLA performance, with responsibility for scheduling, real-time monitoring, and process improvements across the #J-18808-Ljbffr Burroughs, Inc.
Vacancy posted 1 day ago
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