Director of Global Logistics

Director OF Global Logistics

Director of Global Logistics

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 13,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Job Overview: Director of Global Logistics Operations is responsible for developing the vision and strategic plan of moving WWT product on a world-wide basis. This position will be responsible for developing a cross-trained Logistics team, building robust processes capable of absorbing significant volume increases and enhancing logistic related communications. In addition to logistics/distribution data analytics both inbound and outbound, carrier performance, systems, freight bill, audit and payment.

Key Responsibilities:

• Serves as an expert on the industry, collaborating with other industry and business unit leaders to shape direction and implement enhancements.

• Advises internal and external stakeholders around industry trends, displaying a deep knowledge of own industry and also how it impacts customer businesses.

• Ensures organization-wide recommendations on industry products/services offer the best ROI, meet the customers’ needs and standards, and align with business strategy.

• Partners with key stakeholders to build organization-wide improvements to impact the quality of products, services and processes.

• Establishes a culture that values high quality delivery of information; works to continuously improve the organization’s level of operational excellence.

• Reviews the operating strategy in the context of business goals and market dynamics to identify key process improvement opportunities within the business unit/function.

• Holds managers and employees accountable for successfully implementing process improvement initiatives.

• Compares overall business performance before and after large and complex process improvements to analyze the impact.

• Periodically reviews the effectiveness and efficiency of existing records management systems.

• Develops policies and procedures for records management (e.g. what document/records should be kept and how long they should be retained).

• Sets action plans for records management within own team and partners with the broader corporate team to ensure compliance with company policy.

• Shapes the business process and protocols for effectively and efficiently diagnosing problems and revealing the root cause.

• Strategically resolves the most complex or unusual problems escalated to this level; guides teams across disciplines to implement effective resolutions.

• Ensures that solutions for complex issues achieve the organization's objectives and standards, providing strategic guidance if an alternative needs to be developed.

• Balances short-term considerations with long-term goals and ensures that critical deliverables are met.

• Manages multiple overlapping timelines and competing demands, weighing the needs of different stakeholders across the business to determine priorities parallel projects and sets priorities according to business needs.

• Assesses market conditions to determine priorities and level of investment; changes priorities as necessary to achieve short-term and long-term organizational success.

• Demonstrates strong negotiation and persuasion skills and guides others to handle objections by emphasizing the positive aspects of the argument and developing a line of reasoned arguments supported with the right data.

• Makes final decisions regarding specific and complex agreements to ensure maximum value for the organization.

• Guides others to consider the costs and benefits of not reaching an agreement, frequently leading individuals or teams toward consensus or agreement for a course of action.

• Applies subject matter expertise to coach senior management on current and potential future laws, controls and regulatory requirements that impact the company and its customers.

• Rewards others when demonstrating adherence to legal and regulatory requirements (e.g. reporting mandates, compliance requirements).

• Guides the implementation of internal controls and influences external control necessary to properly mitigate complex legal and regulatory risks and resolve noncompliance issues.

• Influences the company’s financial and management accounting policies, procedures and systems.

• Acts as a subject matter expert on the accounting principles for multiple disciplines (e.g., GAAP, Cost Accounting, Tax Accounting, Accounts Payable, Accounts Receivable, Billing).

• Advises senior management to ensure the company is prepared to adhere to new or changing regulatory requirements and financial accounting standards (e.g., IFRS, FASB, SEC).

• Gains support to implement solutions by gathering key senior leaders to ensure all perspectives are understood and the most effective solutions are developed.

• Provides a broad organizational view and whole systems expertise to guide standardization and differentiation of policies/processes.

• Provides deep expertise and a broad view of the organization to optimize linkages between structure, people, process and technology.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Supply Chain, Operations, Business, or related field (advanced degree preferred).

• Minimum of 15 years of progressive experience in global logistics, supply chain, or a directly related field required, with demonstrated progression into senior leadership roles.

• Minimum of 10 years of supervisory and management experience, including at least 5 years leading director-level teams and driving enterprise-level cross-functional initiatives.

• 15+ years of hands-on experience with import/export trade compliance, U.S. and international customs regulations, and global logistics operations supporting enterprise-scale business.

• Expert knowledge of Supply Chain & Logistics terminology and lingo.

• Knowledge of and experience with regional customs regulations on exports, import experience. US Trade regulations experience is a plus.

• Knowledge of and experience with import/export documents and regulations supporting global business

• Must be able to communicate effectively with different layers of the organization.

• Experience with Global Trade Management systems. (Oracle GTM, Amber Road, etc.)

• Proficient in web-based applications and MS Office

• Experience and understanding of VAT regulations a plus

• Experience and knowledge of other global import/export regulations a plus.

• Qualified candidates must be interested in working within fast-paced, changing environment.

• Must be fluent in English, any other language is a plus

• Must possess an elevated level of integrity and professionalism, including in dealing with complex and sensitive matters

• Broker's License is a plus.

• This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT’s requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.Warehouse/Operations Demonstrated experience working in close partnership with warehouse, distribution, and/or integration center operations at scale (1M+ sq ft / complex multi-site environments preferred).

Travel Requirements:

• Up to 25% (domestic and international).

Compensation/ Benefits:

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $165,00 - 200,000 plus a variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email View email address on click.appcast.io.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call View phone number on click.appcast.io and ask for Human Resources.