General Manager

Job Description

Job Description

General Manager / Branch ManagerSt. George Area, Utah$125,000–$150,000 Base Salary + 75% Target Bonus + Potential Equity After Year 1We are seeking an experienced, hands-on General Manager / Branch Leader to take ownership of a high-performing $6–7M home services branch in the St. George area. This is a rare opportunity to step into full P&L ownership and directly drive growth, operational excellence, and team performance in a fast-scaling services organization.This role is ideal for a leader who thrives in field-based, customer-facing service environments where success is driven by people leadership, operational discipline, and execution.What You'll DoOwn full P&L responsibility, including revenue growth, margin expansion, and EBITDA performanceLead all branch operations across service, installation, sales, dispatch, warehouse, and customer support functionsBuild, coach, and retain a high-performing team of managers, technicians, installers, and office staffDrive operational excellence through improved productivity, scheduling efficiency, safety, and customer satisfactionTrack and manage key performance metrics including utilization, conversion rates, gross margin, callbacks, and customer reviewsLead weekly and monthly business reviews to ensure accountability, performance alignment, and continuous improvementFoster a strong performance-driven culture centered on accountability, teamwork, and customer experiencePartner with executive leadership to execute growth initiatives and expand market share in the regionWhat We're Looking For7+ years of leadership experience in multi-site or multi-functional operationsProven success with full P&L ownership and delivering strong financial performanceStrong background in home services or field-based service operations where teams operate in customer environmentsDemonstrated ability to lead, coach, and scale frontline and supervisory teamsStrong analytical skills with experience managing operational KPIs and performance metricsExcellent communication, leadership, and decision-making abilitiesExperience with ServiceTitan or similar field service platforms is a plusPreferred Industry BackgroundsWe are open to strong leaders from any home services or field operations environment, including:HVACPlumbingElectricalRoofingSolarPest ControlAppliance RepairRestoration Services (fire, water, mold)Landscaping / Lawn Care ServicesConstruction ServicesFacilities / Building ServicesOther residential or commercial field service businessesWhy This Opportunity?Competitive base salary of $125,000–$150,00075% performance-based annual bonusPotential equity participation after Year 1Lead an established, high-performing branch with meaningful upside potentialJoin a leadership-driven organization focused on operational excellence and growthDirect impact on both team success and business expansionIdeal Candidate ProfileThe ideal leader has built success in fast-paced, customer-driven service organizations where profitability depends on:Strong field executionHigh-performing teamsTight operational disciplineExceptional customer experienceIf you're an operator who enjoys building teams, improving performance, and owning results end-to-end, we'd love to connect.