Billing Manager, Freight Payment

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

Position Overview

As a Manager, Logistics Freight Payment at CarMax, you will lead critical financial operations for our nationwide logistics network, overseeing approximately $200M+ in transport spend and revenue reconciliation. This role ensures accuracy, compliance, and efficiency in freight payment processes while managing vendor relationships and a high-performing team. You'll play a key role in maintaining financial health, driving process improvements, and influencing strategic decisions that impact CarMax Logistics.

Why CarMax?

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars – and it's our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Team Overview

You'll lead the financial backbone of CarMax Logistics, managing freight spend and revenue reconciliation for a $200M+ operation. This includes guiding a team of analysts, fostering collaboration, and ensuring audit-aligned processes that minimize financial risk while supporting operational continuity.

Role Responsibilities

· Oversee freight payment and reconciliation processes to ensure accuracy, compliance, and timely execution across all logistics operations.

· Supports Logistics processes and initiatives for CarMax's Fleet toll and fuel programs, driving efficiency, compliance, and cost control.

· Manage third-party freight payment vendor relationships, including strategic projects, and payment programming.

· Collaborate with internal Accounting and Strategic Sourcing teams to maintain accrual accuracy and influence carrier sourcing decisions.

· Develop and implement performance reporting tools to monitor freight payment KPIs and drive continuous improvement.

· Lead initiatives to optimize payment processes, including AutoPay enrollment and reducing manual invoice handling.

· Resolve escalations promptly while enforcing practices that limit financial exposure and maintain operational continuity.

· Coach and develop team members, creating a culture of accountability, efficiency, and professional growth.

Work Location and Arrangement:

This role will be based out of the CarMax Home Office in Richmond, VA and Associates will work onsite 4 days per week.

Work Authorization:

Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Required Qualifications

· Bachelor's degree in Business, Finance, Accounting, or related field.

· 5+ years of business experience with a strong focus on financial operations.

· 1+ year of project management experience, demonstrating organizational and leadership skills.

· Strong communication and results focus skills, with a proven track record of leading teams, influencing stakeholders, driving accountability, and delivering continuous process improvements in a fast-paced environment

· Demonstrated ability to analyze data, solve complex problems, prioritize competing demands, and make sound decisions that driver operational, service and financial results.

Preferred Qualifications

· Experience in supply chain or logistics finance highly preferred.

· 1+ year of people management experience, with a track record of team development.

· 2+ years of accounting experience with proven ability to manage audits and compliance.

·Experience in data analytics tools such as Oracle and Snowflake for reporting and process improvement.

· Proficiency in Microsoft Office applications and the ability to leverage technology to support reporting, analysis, and communication preferred.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The annual salary for this position is:

$73,600.00 - $117,800.00

May be eligible for bonus and equity.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.