Hospitality Associate (Cummins)

Hospitality Associate (Cummins)

IN, Columbus

At Five Star Breaktime Solutions, we are passionate about creating exceptional workplace experiences through innovative food, refreshment, and hospitality services. Our team takes pride in delivering outstanding service, maintaining welcoming environments, and supporting our partners with high-quality breaktime and hospitality solutions.

We are looking for a Hospitality Associate who enjoys working in a service-focused environment and takes pride in delivering exceptional guest experiences.

Position Summary

The Hospitality Associate supports daily hospitality operations including dining room services, meeting room support, and hospitality logistics. This role helps prepare service areas, support events and meetings, maintain clean and organized hospitality spaces, and ensure guests receive prompt and professional assistance.

This position is ideal for someone who is detail-oriented, service-minded, and able to thrive in a fast-paced hospitality environment.

What You'll Do

Hospitality & Guest Service

• Provide friendly and professional service to guests and team members
• Assist with dining room services, meeting room services, and hospitality logistics
• Act as a point of contact for guest needs and communicate requests to leadership
• Maintain a welcoming and professional hospitality environment

Service Preparation & Execution

• Prepare hospitality spaces for service including setup, staging, and organization
• Assist with meeting room setups and hospitality events
• Complete assigned opening and closing duties according to company standards
• Ensure hospitality areas are always clean, organized, and service-ready

Operations & Organization

• Complete daily prep, production, and cleaning tasks with attention to detail
• Maintain clean workspaces and organized hospitality areas
• Safely operate kitchen and hospitality equipment including dish machines
• Follow all health, safety, and sanitation guidelines

Team Collaboration

• Work collaboratively with hospitality team members to ensure smooth operations
• Attend team meetings as requested
• Support inventory organization and basic inventory management
• Utilize downtime to assist with cleaning, stocking, and operational support tasks

Professional Standards

• Maintain professional communication with guests and team members
• Demonstrate strong decision-making skills and escalate issues when necessary
• Maintain confidentiality related to business operations
• Remain adaptable and assist with additional duties as assigned

What We're Looking For

• Previous experience in hospitality, food service, or customer service preferred
• Strong communication and interpersonal skills
• Ability to work both independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to stay calm and professional in busy service environments
• Basic familiarity with Microsoft Office is a plus

Physical Requirements

• Ability to lift up to 30 pounds
• Ability to stand or walk for extended periods
• Frequent bending, reaching, and repetitive movements
• Ability to work around kitchen equipment and hospitality service tools

Schedule

• Most shifts occur Monday through Friday
• Occasional evening, overtime, or weekend work may be required for special hospitality events or programs

Why Join Five Star?

• Opportunities for growth and career advancement
• Employee referral bonuses
• Supportive and team-oriented work environment
• Paid training and development
• Competitive compensation and benefits (for eligible positions)

EEO Statement

Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply.