On Call Supportive Housing Associate

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD!

What We Offer

Enjoy our many benefits and incentives including:

• Affordable Medical/Dental/Vision plans
• Flexible Spending Account
• Generous Paid Time Off
• Whole Health & Wellness Reimbursement Program
• Professional development and training opportunities
• 100% Vested Retirement Plan w/ up to 6% Match
• Holiday Pay (9)
• Paid Personal Growth Hours
• Paid Time Off for Mental Health
• Company Paid Life Insurance
• Spontaneous & Longevity Bonuses
• Loan Forgiveness Program Eligibility
• Employee Assistance Program (EAP) & Tobacco Cessation Program

For more details about our benefits, visit our website!


About the Position

We have an opening for a On Call Supportive Housing Associate at our Supportive Housing programs at our programs in the Southern Oregonarea, including Medford & Ashland, Oregon. The On Call Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques.

This position requires that applicants have the ability to work as a member of a direct care team serving adults with severe and persistent mental illness; to support the development of life skills and therapeutic interventions; perform housekeeping and meal preparation; medication administration; and keep accurate clinical documentation. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques.

Please keep the following things in mind:

• On Call staff must work at least 32 hours per month to stay active on our roster
• Attend a minimum of one staff meeting per month (and clinical supervision if a QMHA)
• Stay current on company training
• Respond to facility requesting coverage within 4 hours of initial call. In some cases, more notice can be provided, up to three weeks' advance notice

Vocational Training Program

For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program.

Work Schedule: Days and hours will vary based on program need and may include holidays, weekends & night and overnight shifts. Overnight shift (16-hour shift, sleep onsite). An additional $75 bonus will be included on the nights that you sleep on-site.

What You'll Make

$22.00 - $26.00 per hour DOE/Credentials. An additional$3.00/ hournight shift differential will apply during the work hours of 10:00pm - 8:30am.

Additional 5% Language Differential offered for Bilingual or Multilingual candidates.

About the Program

Swing Lane (est. 2018) is a 7-unit, Supportive Housing Program providing affordable housing to Jackson Care Connect Members living with a disability. The goal of this program is to reintegrate individuals into the community by stepping down into lower levels of care or housing as they progress in their recovery. This program is conveniently located near public transportation, and just minutes from a variety of community resources.

Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs.

ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program.


What You'll Need

Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below:

• Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field;
• OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting;
• OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training

If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire.

Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing.


Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check.

Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds . It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients.

We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department.

About Us

ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values.


We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities.