Cashier - Hoover

Job Description

Job Description

Job description

A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!

Qualifications

• Guest Experience: Must have an outgoing and positive attitude in dealing with guests

• Must have a proven ability to work well under pressure and at a fast pace

• the proper age requirements are met of all guests' requests that involves alcoholic beverages

• Guest service mentality; has a genuine desire to serve the guests

• Manages multiple projects and timelines with a sense of urgency and follow through

• Well organized and detail oriented

• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement

• Has an outgoing personality

• Maintains regular and predictable experience

• Must be 18 years or older

• Must have reliable transportation

Responsibilities

• A Restaurant cashier has the greatest perceived responsibility - direct guest contact responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile

• Every Team Member is responsible for representing the culture and mission of Wingstop

• Greet all guests in a timely manner (3-5 seconds at most)

• Handle all orders and inquiries in a friendly and professional manner

• Manager of all guest issues or complaints

• Manager of all safety, sanitation or employee issues

• Must be willing to assist all other positions when necessary

• Process Compliance: Ensure the safe handling procedures are followed at all times

• Follow the cash management process, and properly ring in all sales through the POS system

• Work to better the guest experience by asking for add-on sales that will complement their order