Housekeeping Associate

Job Description

Job Description

Phipps Conservatory and Botanical Gardens

TITLE:                              Housekeeping Associate

DEPARTMENT: Facilities

REPORTS TO: Housekeeping Supervisor

GENERAL SUMMARY:  Phipps Conservatory and Botanical Gardens is looking to add a dedicated and experienced Housekeeping Associate to our team. We are looking for someone with a positive, service-oriented mindset. The ideal candidate brings a willingness to learn, as well as an understanding of the importance of following procedural protocols. Our team provides an encouraging environment, and we support growth and development within the organization. Prior cleaning and/or housekeeping experience is desired, especially in a customer- or guest-facing position. Phipps Conservatory and Botanical Gardens is an equal opportunity employer that is committed to attracting and retaining a diverse staff. We strive to create a working environment that is inclusive, equitable and welcoming as we honor employee experiences, perspectives, and unique identities.

RESPONSIBILITIES:

• Perform routine custodial and janitorial tasks to maintain cleanliness and safety.
• Ensure a clean and tidy environment for an enjoyable guest experience.
• Sweep and mop floors, vacuum mats, and carpeted areas.
• Dust surfaces and light fixtures.
• Clean glass and metal surfaces to remove fingerprints and smudges.
• Conduct bathroom checks and replenish soap dispensers, toilet paper, seat covers, and paper towels.
• Wipe down countertops and other surfaces.
• Dispose of trashcan and waste bin contents.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

1. Ability to communicate well with all levels of people in a friendly manner.
2. Able to work alone as well as in a team environment.
3. Able to use manual tools in all kinds of weather and conditions.
4. Knowledge in the upkeep of facility, offices and grounds.
5. Knowledge of material, equipment and tools used in cleaning and maintenance of buildings and garden areas.

PHYSICAL, MENTAL AND SENSORY DIMENSIONS:

1. Physical mobility: sitting, standing, walking, lifting/carrying objects up to 40 pounds; manual dexterity to operate keyboard.
2. Mental effort: reading, writing, analyzing, and visualizing.
3. Sensory requirement: Ability to communicate and respond to staff and guests in a friendly and fair manner.
4. Strong work ethic in all areas of job performance
5. Ability to communicate and respond both in person and over the phone to the general public, staff and volunteers.
6. Able to work under deadlines and stress.

WORKING CONDITIONS:

1. Requires evening and weekend work, both indoor and outdoor locations.
   
2. Will at times be working alone in the facility.
3. Will have occasion to work in or pass through any area of the conservatory or growing houses.

MINIMUM POSITION GUIDELINES: (Education, Experience and Certification)

• Minimum of a high school degree.
• 1-2 years work experience in a related field.
  

Revisions, additions or deletions to this job description may be made at any point.