Program Assistant

Programs Assistant - Downtown Main LibraryThe Programs Assistant assists with the daily operations of the Programs & Events Department and provides customer service to internal and external customers.Essential Job Duties and Responsibilities:Serves as the department's point of contact for requests for support from internal and external customers and promptly meets their needs. Refers requests to the appropriate staff members as necessary.Participates in Library events and outreach as needed.Schedules, maintains, and distributes programming supplies and equipment to Library agencies.Assists the Programs & Events Manager in developing and updating content for internal and external communications.Helps to ensure programming content posted internally and externally is consistent with the department's philosophy and guiding documents.Assists the Programs & Events Manager with the department's program planning and assists with coordinating the day-to-day details of programs and services for the department.Assists with preparing reports for the agency, including collecting and preparing departmental statistics as needed.Creates support materials for programming equipment.Perform general administrative duties as directed.Supports and advances the Library's mission of connecting people with the world of ideas and information.Embraces and embodies the Library's core beliefs, strategic priorities, and pillars of excellence.Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.Complies with Cincinnati & Hamilton County Public Library's workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.Other duties as assigned.Required Knowledge, Skills, and Abilities:Skill in customer service.Ability to coordinate and support system-wide programming.Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.Qualifications:Education: High school diploma or equivalent is required.Certifications or licensure: None.Years of relevant experience: Two or more years is required.Years of experience supervising: None.Hours: 40 hours per week, including evenings and weekends.Salary: $17.48/hour.Deadline: 08/17/2026.