Compliance Nurse 2, LTC Complaint Unit

Nurse Surveyor

The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.

Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency's three program divisions. DCH employees are based in Atlanta, Cordele and across the state.

DCH is committed to providing superior customer service and communication, embracing teamwork and fostering accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.

DCH is hiring Nurse Surveyors! The Healthcare Facility Regulation Division (HFRD) is looking for Nurse Surveyors to help inspect healthcare facilities for rules and regulations compliance. Minimum requirements include being a Registered Professional Nurse, OR having a Bachelor's degree in nursing from an accredited college or university, AND 5 years of experience as a Registered Nurse.

DCH is currently seeking qualified candidates for the position of Compliance Nurse 2, Long-Term Care Complaint Unit with the Healthcare Facility Regulation Division. This is a homebased position that will document and conduct on-site surveys and require regional travel. Regional travel may require up to 90% overnight travel. Occasional weekend and after-hours work may also be required. If you reside in the counties listed below, you are eligible for a 15% geographic pay supplement. Please note, this supplement is applicable to positions that are in long-term care units.

• Banks, Barrow, Bartow, Carroll, Cherokee, Clarke, Clayton, Cobb, Coweta, Dawson, DeKalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Hall, Haralson, Henry, Jackson, Lumpkin, Newton, Oconee, Paulding, Pickens, Polk, Rockdale, Spalding, Walton, White.

The Compliance Nurse 2 for the LTC Complaints Unit, under general to limited supervision, conducts on-site surveys of long-term care facilities regulated by the state to determine compliance with applicable state and/or federal rules and regulations. This position may be asked to survey other facility types as needed. Surveys are conducted either independently or as a part of a multi-disciplinary team using both an automated and a written survey process to review the quality of nursing care delivered in federal and state long term care facilities (i.e., nursing homes, skilled nursing facilities). Additionally, this position performs the following job duties.

• Reviews, monitors and ensures compliance with assigned program area's policies and procedures.
• Evaluates highly complex medical situations and prepares survey documents under strict deadlines.
• Responsible for evaluating the quality of nursing care delivered in health care facilities.
• Plans and organizes the survey according to the facility's services, size and compliance history.
• Gathers data to determine compliance with applicable guidelines through on-site interviews with facility staff and/or clients, observation of procedures, inspection of environment and/or equipment, and review of applicable records.
• Compiles report of findings and deficiencies with appropriate evidence to support deficiency. May recommend adverse actions if appropriate and may communicate initial findings to the facility.
• Focuses survey in response to the priority of client's needs and/or complaints, and as findings emerge, changes survey focus accordingly.
• Coordinates activities with appropriate agencies.
• Expected to remain current on both federal and state requirements for long-term care facilities through regular training and review of materials.
• Expected to have good time management skills and to conduct investigations thoroughly and efficiently.
• May travel throughout the state, as the need arises, to survey in Long term Care Facilities.
• Participates in weekly team meetings and actively discuss progress of investigations.
• Responsible for ensuring records from outside sources are requested and included in complaint investigations.
• Expected to utilize established complaint procedures and tools for documenting investigations and writing reports.
• Expected to maintain clear and accurate communication with management and support staff.
• May serve as team lead.
• Other duties as assigned.

Bachelor's degree in nursing from an accredited college or university and five (5) years of experience as a Registered Nurse, two (2) years of which in an administrative or supervisory capacity and current Georgia license as a Registered Professional Nurse; or eight (8) years of experience as a Registered Nurse (HCP073) or position equivalent, two (2) years of which in an environment related to the area of assignment, four (4) years of which as a supervisor and current Georgia license as a Registered Professional Nurse. Note: After hire, this position is required to successfully complete all preparatory training provided, including successful completion of the Surveyor Minimum Qualifications Test within the first 12 months of employment as required by Sections1819(g) (2) (C) (ii) of the Social Security Act, as amended, and Article IV (B) of the Agreement pursuant to Section 1864 of the Social Security Act. Upon successful completion of the SMQT, this position is eligible for a pay increase. Note: Some positions may require a certification or licensure. Possession of a valid Georgia driver's license, which would enable the applicant to drive in Georgia, and use of a car at work, are required for employees in this job. Position requires extensive statewide and overnight travel (90%). Occasional weekend and after-hours work may also be required.

Preferred Qualifications Preference will be given to candidates, who in addition to meeting the qualifications listed above, possess the following:

• One year of experience working as a surveyor
• One year of experience in report writing
• One year of experience in investigative reporting
• One year of experience using Microsoft Outlook and Microsoft Word
• Working knowledge of iQIES, Laserfiche, and Concur

In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified. Applications without work experience listed will not be considered. Current Georgia state government employees will be subject to state personnel board (SPB) rule provisions. The position may be filled at a lower or higher position level.

This position is unclassified and employment is at-will. Candidates for this position are subject to a pre-employment background history and reference check.