Installation Manager

Benefits:

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Installation Manager

Closets by Design – Brighton, MI $70,000–$80,000 a year (base + bonuses) Full‑time

About Us

Closets by Design is a nationally recognized leader in custom closets and home organization systems. We design, manufacture, and install custom closets, home offices, garages, wall beds, media centers, and more. As our business continues to grow, we are hiring an experienced Installation Manager to lead our installation team and deliver exceptional customer experiences.

Job Summary

We’re looking for a motivated, self‑directed Installation Manager with strong installation experience and excellent customer service skills. This leader will manage and develop Installers and Apprentices, drive process improvements, and uphold our Zero Service Culture—where customers feel supported, informed, and delighted at every step.

Responsibilities

Lead, manage, and develop Installers and Installer Apprentices

Schedule and oversee all installation and service projects

Provide technical and operational training for new and existing installers

Maintain high standards of customer service and communication

Resolve design challenges and customer concerns

Collaborate with Production, Sales, Engineering/Cutlist, and Coordination teams

Improve installation processes, reporting, communication, and workflow

Uphold company installation philosophy and Zero Service Culture

Oversee vehicle maintenance, organization, cleanliness, and safe driving expectations

Manage hiring, staffing needs, and payroll

Maintain strong computer literacy (Microsoft Office, CBDM)

Requirements

2–4 years of experience in product installation (home improvement, building maintenance, appliance installation, kitchen/bath installation, closet/cabinet installation, etc.)

Proven leadership experience

Strong customer service background

Excellent communication and organizational skills

Ability to multitask in a fast‑paced environment

Functional computer skills, emphasis on Excel and proprietary CBDM system

Initiative, drive, and determination to meet goals

Benefits

$70k–$80k total compensation (base salary + bonuses)

Direct career track with salary growth

Paid training and ongoing professional development

Paid holidays and paid time off

Health and retirement benefits

Open‑door policy with the owners

Apply Today

If you’re motivated, passionate, and ready to lead a growing team, we want to hear from you. Submit your resume to learn more about this opportunity.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.