Receptionist

Position Summary:Receives guests, ascertains needs, and directs guests appropriately.Courteously answers the phone, directs to appropriate party, and takes accurate messages.Answers routine questions regarding departmental policies, operations and procedures.Schedules facility meetings with residents and families.Contacts patients after discharge from facility at appropriate settings.Assists Business Office with entering invoices for payment.Maintains schedule and cost accounting for Beauty Salon.Completes assignments of special projects by designated deadlines.Monitors individuals in lobby area; assuring resident safety. 10. May perform other duties as assigned.Job Responsibilities:Maintains confidentiality of patient information.Adheres to policies, procedures and laws specific to patient rights and confidentiality.Maintains a clean and safe environment; identifies and reports hazards.Meets all requirements for mandatory in-services.Adheres to policies regarding attendance, conduct, grooming, and dress code.Promotes a positive image of the organization to outside agencies and the public.Participates in performance improvement activities as needed.Exhibits excellent service to patients, visitors, physicians, and co-workers.Shows courtesy, compassion and respect.Exhibits values of the organization.Arrange with Food Service for scheduled breakfast, lunch or dinner meetings.Coordinate and maintain all travel arrangements.Maintain daily communication needs.File and update filing system using the specified folders Schedule appointments and update electronic calendar daily.Maintain office equipment.Order and keep proper office supplies.Learn new computer software to enhance administrative support skills.Job Qualifications:High school diploma or GED supplemented by previous administrative support experience.Working knowledge of PC functions and knowledgeable of Microsoft Office products.Good customer service, telephone, and verbal communication skills.Ability to manage multiple tasks.Must be able to type accurately 40-45 WPM.Good verbal and written communication skills requiredPrior experience in a health care setting preferred.Requires strong organizational skills and must be multi-task oriented and tolerant of frequent interruptions.Location: 6676 Corporate Center Pkwy, Suite 104, Jacksonville, FL 32216 #J-18808-Ljbffr Brooks Rehabilitation