Shift Supervisor

Benefits:

401(k)

Health insurance

Opportunity for advancement

Paid time off

Requirements

NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification

Minimum High School Diploma/GED

Ability to establish and maintain professional boundaries in working with clients

General knowledge of working in a residential facility preferred

Knowledge of HIPPA guidelines and standards

Bi-lingual Spanish/English is a plus

Strong written and verbal communication skills

Excellent problem-solving and analytical skills

Commitment to excellence and high standards

Good judgment with the ability to make timely and sound decisions

Ability to assess emergency situations and respond effectively

Responsibilities

The successful candidate will be under the supervision of the Security Director and Site Director

The primary responsibility will be to oversee and instruct the security staff of their assigned facility

The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards ensuring a safe environment for both employees and clients

Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident

Examine all items entering the facility to ensure client and staff safety

Provide crisis prevention and intervention as needed

Maintain ongoing communication with all department supervisors concerning social services issues

Manage entry logs to ensure all persons entering the facility are recorded and accounted for

Inspect all cleaning and service chores assigned to program aides to ensure completion

Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency

Assist clients with questions and resolving any issue as they may arise

Monitor video surveillance of all areas of the facility

Adhere to safety, health, and fire hazard guidelines, policies and procedures

Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel

Work diplomatically to solve issues that may arise

Provide coverage when necessary

May be required to work evenings, weekends and holidays as needed

Perform all other required duties to ensure the facility is running efficiently

Job description

Summary: The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards ensuring a safe environment for both employees and clients.

Responsibilities: The Shift Supervisor is responsible for, but not limited to:

Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident

Examine all items entering the facility to ensure client and staff safety

Provide crisis prevention and intervention as needed

Record incidents and residents’ grievances appropriate in logbook and on incident report

Maintain ongoing communication with all department supervisors concerning social services issues

Manage entry logs to ensure all persons entering the facility are recorded and accounted for

Inspect all cleaning and service chores assigned to program aides to ensure completion

Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency

Assist clients with questions and resolving any issue as they may arise

Monitor video surveillance of all areas of the facility

Adhere to safety, health, and fire hazard guidelines, policies and procedures

Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel

Work diplomatically to solve issues that may arise

Provide coverage when necessary

May be required to work evenings, weekends and holidays as needed

Perform all other required duties to ensure the facility is running efficiently

Professional & Personal Qualifications:

NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification.

Minimum High School Diploma/GED

Ability to establish and maintain professional boundaries in working with clients

General knowledge of working in a residential facility preferred

Knowledge of HIPPA guidelines and standards

Bi-lingual Spanish/English is a plus

Strong written and verbal communication skills

Excellent problem-solving and analytical skills

Commitment to excellence and high standards

Good judgment with the ability to make timely and sound decisions

Ability to assess emergency situations and respond effectively