Assistant Community Manager

Who We Are At Open Management, we own and operate manufactured housing communities across the United States with a mission to redefine property management and improve affordable housing. We take a hands‑on approach that puts residents first, delivering safe, welcoming communities where comfort and connection thrive. Our experienced team manages everything from leasing and maintenance to financial reporting and resident relations, with a focus on transparency, innovation, and long‑term relationships. Guided by our core values—Trust and Integrity, Level 10 Leadership, Extreme Ownership & Collaboration, Relentless Improvement, and Level 10 Customer Service and Professionalism—we are building stronger communities and seeking team members who share our commitment to excellence. We’re a national property management platform built to scale, delivering consistent results across portfolios through strong systems, reporting, and accountability. We bring deep, hands‑on experience in manufactured housing, with a platform designed to perform across asset types. Our approach was built through years of operational experience, refining what actually works at the community level and turning it into a repeatable, scalable engine. Today, that foundation drives how we operate across every portfolio, holding excellence as the standard and focusing on what directly drives performance. This is not a passive environment. Our teams are expected to take ownership, drive results, and solve problems at the root. We operate with an ownership mindset, approaching every property as if our name is on the deed. Whether you’re working onsite or supporting from a central role, your work directly impacts performance. We invest heavily in process, reporting, and technology so our teams can operate efficiently and make informed decisions. Our culture is grounded in a clear set of values that guide how we work every day. Trust and Integrity: we do what we say and operate transparently. Excellence as the Standard: we consistently raise the bar. Relentless Improvement: we constantly look for better ways. Extreme Ownership & Collaboration: we take responsibility and work as one team. World‑Class Customer Service & Professionalism: how we show up matters. The Role Open Management is looking for our next great team member for the position of Assistant Community Manager at two of our manufactured housing communities in Illinois. The ideal candidate will possess strong leadership and customer service skills to work effectively with residents, team members, vendors, and contractors. They will enforce tenant regulations, follow budgets, monitor project timelines, support occupancy projections, and attend weekly management meetings. The role demands comfort with various computer systems, initiative, organization, and attention to detail. The candidate should embody extreme ownership and collaboration, and prior property‑management experience is preferred but not required. Compensation Hourly Rate: $20.00 - $22.00 Benefits Paid Time Off (PTO): 4 weeks in the first year Company‑Paid Holidays: 15 per year Insurance: Medical, Dental, and Vision (shared coverage) 401(k) Retirement Plan with company match What You’ll Do Help oversee rent collections, distribute late notices, and file evictions as needed. Enforce park rules and regulations to maintain a safe and clean environment. Monitor park income and expenses to meet and exceed target financials. Oversee all on‑site operations, including maintenance and improvement projects; maintain vendor relationships. Coordinate repairs and renovations in a timely manner. Show available homes to prospects and promote timely sales. Manage resident move‑in and move‑out processes, applications, and smooth transitions. Set rental rates by completing market surveys and analysis to remain competitive. Assist with marketing initiatives, follow up on leads, and maintain occupancy targets. Take initiative on all property and on‑site tasks while maintaining a positive attitude and leadership presence. What We’re Looking For Ability to connect with diverse personalities on the phone and in person. Strong extreme ownership and collaboration while remaining professional with all levels of stakeholders. Proficient use of computer systems, with training on our specific platforms. Negotiation skills for vendor relations and home sales. Previous project management and/or property management experience preferred. Travel The position requires willingness and ability to conduct local travel as needed, such as running errands related to business operations and fulfilling various tasks that support the park and tenant needs. The extent and frequency of travel may vary over time. Disclaimers This list is not exhaustive of all functions that an employee may be required to perform. Open Management reserves the right to revise the job description at any time. The employee must be able to perform the essential functions of the position satisfactorily, and if requested reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their jobs as long as the accommodation does not cause undue hardship on the organization. ADA Compliance Open Management is an Equal Opportunity Employer. ADA requires Open Management to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. Background Checks This position requires successful completion of a criminal background check prior to employment. #J-18808-Ljbffr