Donor Development/Operations Specialist (Hybrid in Arlington, VA)

March of Dimes leads the fight for the health of all moms and babies. We are advocating for policies to protect them. We are working to radically improve the health care they receive. We are pioneering research to find solutions. We are empowering families with programs, knowledge and tools to have healthier pregnancies. By uniting communities, we are building a brighter future for us all.

We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.

SCOPE:

The Donor Development/Operations Specialist is experienced in developing and stewarding donor relationships in a manner that drives mission impact and increases overall market revenue growth.

They are responsible for ensuring revenue goal achievement through developing/stewarding donor/prospective donors relationships and DIY events. They collaborate with market leadership to execute event core tactics through effective leadership, engagement, empowerment and mobilization of volunteers.

The Donor Development/Operations Specialist will maintain a donor portfolio and will contribute to overall market success, maintain data integrity, influence established donor retention rates, and ensures best-in-class fundraising events that drive impact and increase revenue.

RESPONSIBILITIES:

Mission Impact

• Place mission at the forefront of all work
• Demonstrate mission knowledge by communicating our work in ways that deliver impact and leverage support
• Execute market event strategy in a manner that identifies connections between donor interests and March of Dimes mission impact agenda

Diversified Revenue Portfolio

• Maintains and grows a donor revenue portfolio by carrying-out developing donor relationship principles, identifying philanthropic interests, and moving donors through the donor continuum in a manner that retains existing donors and increases donor giving
• Executes mid-level donor stewardship practices that result in donor retention, donor continuum movement and increase year-over-year revenue
• Secures DIY events in a manner that increases revenue
• Provides a tailored experience for donors throughout the year and creates mission lead activations for all donors in stewardship plans
• Provide activation and stewardship opportunities throughout the year for assigned family teams
• Manages event B&C level teams in a manner that increases overall revenue growth
• Maintain a year-round revenue pipeline that results in newly secured revenue for market events

Event Execution

• Collaborate with market leadership to identify candidates for volunteer roles
• Execute event(s) core tactics to ensure best in class fundraising events that drive impact, acquire new donors and increase revenue
• Identify candidates for volunteer roles for all event committees for assigned event(s)
• Manage third party events and serve as a contact for retail partners
• Coordinate with Centralized Logistics to ensure events/programs/meetings, both virtual and in-person, are successful

Operations and Administration

• Serve as primary liaison with centralized logistics team
• Responsible for ordering all necessary supplies for market events (March for Babies, Signature Chefs event)
• Manage invoicing process for largest market event (Gourmet Gala); collaborate with internal partners to ensure all steps are followed and completed in a timely manner.
• Maintain CRM/FRED data integrity that allows leadership to make appropriate budget forecasts
• Ensure the organization has a clear 360-degree view of market donors/prospects by logging all interactions in CRM
• Collaborate with Centralized Logistics and Finance to ensure appropriate invoicing, collection and sponsorship allocation

EXPERIENCE:

• Detail-oriented with strong written and verbal communication skills
• Proven ability to plan and execute successful events
• Excellent interpersonal and organizational skills
• Four year college degree (preferred)
• At least 2 years of experience

The salary range for this position is $48,991 to $58,789 annually. March of Dimes is committed to providing equitable and competitive compensation practices that consider experience, qualifications, and internal equity.

March of Dimes is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Equal Opportunity Employer


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