Field Clinical Specialist

Summary The Field Clinical Specialist assists the Sales team in an assigned territory by providing technical, clinical and educational/training support. Responsibilities include new patient/customer product demonstration and training, patient follow‑up, and support; assisting ASR’s and RSM’s with sales lead generation and follow‑up and partnering with the sales team to maintain and enhance strong client relationships. The position reports to an Area Sales Manager while taking day‑to‑day instruction from sales representatives. Job Type Full‑time Responsibilities Serve as the primary resource for clinical support in patient selection, basic troubleshooting, device utilization, and patient follow‑up for company products. Attend patient device implants and perform follow‑up to ensure successful implantation experience. Provide external staff education on bandage changes and other product specifications. Provide timely product follow‑up and support to patients, physicians and other staff as needed. Respond to customer needs and product complaints by developing creative solutions or collaborating with SPR team members. Support sales representatives by meeting with existing and potential clients to identify their clinical needs, goals and constraints and demonstrate how company products can help achieve those goals. Ensure facilities have clinical literature and other marketing collateral. Provide support for industry conferences, exhibits and labs as directed. Maintain working knowledge of SPR products, competitive devices and new or competitive techniques used in neuromodulation. Maintain open, effective communication with all personnel, customers and other SPR employees. Demonstrate an ability to establish relationships with all pertinent account players, including patients, physicians, nurses, administrators, sales representatives and other internal team members supporting these accounts. Collaborate with internal partners to formally educate and train physicians and hospital/clinic personnel on technical matters related to SPR products through conducting and coordinating in‑person and remote training, including: One‑on‑one in‑services Staff in‑service educational programs Seminars and/or workshops for healthcare facilities Manage administrative tasks, including timely patient documentation and data collection in Salesforce. Remain current in all third‑party accreditation requirements to ensure full access to each account. Comply with all aspects of the Corporate Compliance Program. Provide positive and constructive peer‑to‑peer guidance. May be expected to occasionally assist with cases outside of assigned geographic territories. Perform other related duties as assigned. Requirements College degree preferred in a clinical or related field. Must have experience working with patients, preferably in a clinical environment. Prefer 3–5 years of related clinical support experience. Proven record of achievement in a high‑energy, fast‑paced environment. High level of professionalism. Must have a valid driver’s license, good driving record and active vehicle insurance policy. Excellent interpersonal skills, including both written and verbal communication. Ability to accept feedback and suggestions for continuous improvement. Must be flexible for work outside of normal business hours. Beneficial Skills and Experience Prior experience in an Operating Room setting strongly preferred. Experience working with pain patients. Neuromodulation experience. Working Conditions Ability to get the job done in a “we‑can‑do” environment, allowing for flexible hours based on project or customer needs. Field‑based position. Significant travel within assigned territory – 75%. Occasional travel outside of assigned territory. Benefits Voted Top Workplace. Competitive salary with company‑paid medical, dental, and vision benefits. High growth company with game‑changing technology. Salary $70,000–$95,000 + quarterly bonuses, car allowance #J-18808-Ljbffr SPR