Supervisor
Wind River Hotel & Casino
Job Posting
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Help with scheduling, inventory invoices, and purchase orders
- Work with servers and cooks
- Ensure cleanliness all work areas
- Handle situations in accordance with all casino handbook and procedures
- Provide efficient and courteous and timely customer service to all customers in a professional manner
- Supervise, cross-train, front of house & back of house
- Duties & responsibilities, and expectations to the job are subject to chance as needed
- Schedule and coordinate meetings
- Provide directions to staff
- Practice and always maintain confidentiality
- Works effectively with all casino personnel
- Attends all mandatory meetings and training
- All other duties assigned
KEY SKILLS/SPECIAL SKILLS:
- Computer skills knowledge
- Must comply with title 31 training requirements to meet regulatory standards
- Know and understand the employee handbook and minimum internal controls for the food and beverage department to follow casino regulations
- Help maintains set expectations for the food and beverage department
- Assign tasks that need to be completed in a timely fashion given by the manager
- Check routine work that is performed individually or as a team for accuracy through spot check through customer compliments or complaints & through observation
- Be available to assist, advise and reprimand when necessary
REQUIREMENTS:
- High School Diploma or GED
- Must be knowledgeable of company procedures
- Must be able to lift 50 pounds
- Prolonged periods standing, kneeling, bending
- Able to work after hours if required
- Good communication skills
- Must be at least 21 years of age
- Must be able to work any shift
- Must be dependable, reliable and able to work alternatively shifts including peak hours
- Must be able to deal with frequent changes, delays, and unexpected events at times
- Must be able to adapt quickly to changes while maintaining composure and excellent guest relations, under all circumstances
ADDITIONAL INFORMATION:
- All applicants must be able to pass a background investigation
- All applicants must be able to pass a pre-employment Drug Test
- All applicants must have a Valid Driver's License or the ability to obtain one within 90 days of employment
EMPLOYEE BENEFITS:
- Health Insurance: Employee is eligible to apply within 60 days of initial hire
- Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire
- Retirement plan with a 4% match, must complete 90-day probation period
- Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire
- Employer Paid Basic Life Insurance
- Employer Paid Short Term Disability
- Employer Paid Long Term Disability
Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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