Unit Coordinator, Evenings at Partner's Healthcare in Somerville, Massachusetts

Unit CoordinatorMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job Summary The Unit Coordinator is vital to the Patient Transport and Access Center team and provides extensive administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. The Unit Coordinator is expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. And, is expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.Shifts: 3p-1130p or 1p-930p M-FEssential Duties:Performs clerical and other duties to assist in the general administration of the floor or unit.Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.Schedules consultations, tests, procedures, and patient transport to other departments.Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.QualificationsHigh School Diploma or Equivalent requiredAssociate's Degree in related field of study preferredCertified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred2+ years of administrative support experience requiredKnowledge, Skills and AbilitiesProficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.Proficiency in MS Office.Ability to proofread and edit written documents.Ability to use phone system.Managing one's own time and the time of others.Strong verbal & written communication skills.Strong interpersonal, written and oral skills.Ability to use standard office equipment.Familiarity with medical terminology.Working Schedule/Location:Assembly Row, Somerville, MAMonday - Friday 3pm - 11:30pmPay Range $19.81 - $28.30/Hourly Grade 3