Account Director

IRONCLAD is seeking an Accounts Director — someone who is a heavy-hitter to be the on-site anchor at our Virginia Beach HQ, bridging the gap between a bold sales vision and profitable execution. This is a total ownership role for someone with the grit to protect margins and the authority to drive production until wrap — every single time. Description This position is 100% on-site at our HQ. REMOTE applicants will not be considered. We are looking for a dedicated team member to be physically present and integrated into our studio culture. Please do not apply if you are seeking remote or hybrid work. ACCOUNTS DIRECTOR THE ROLE We are hiring an Account Director to own client relationships and drive execution across all active projects. This is not a “client success” role. This is a business + production ownership role. You will be the single point of accountability from deal close to delivery to renewal. If something is off-track, it is yours to fix. WHAT YOU'LL OWN 1. Client Ownership Primary point of contact for all clients Lead all communication with clarity, confidence, and IRONCLAD conviction Set expectations early and enforce scope, timelines, and deliverables Run weekly client check-ins and executive summaries 2. Project Execution Own every project from activation to delivery Translate sold scope into real production timelines Ensure all deliverables hit on time, on budget, within scope Drive internal teams (creative, production, ops) to execute Work directly with: Head of Sales Line Producer / COGS Manager Production Lead/Consultant Global Creative Director Keep all stakeholders aligned and accountable Run internal CCIVR meetings (Creative + Internal Review) 4. Scope + Margin Protection Flag risks early (timeline, budget, creative misalignment) Partner with ops to ensure COGS targets (~20%) are maintained 5. Reporting + Visibility Own project status inside Project Management Program Maintain clear timelines, next milestones, and owners Deliver weekly executive summaries internally and externally WHAT GREAT LOOKS LIKE Projects ship on time, every time Clients feel confident, informed, and aligned Internal team operates without confusion or bottlenecks Scope is protected, margins are preserved Communication is sharp, direct, and proactive WHO YOU ARE 5–10+ years in account management, production, or agency leadership You have run complex creative or production projects before You understand how to balance client needs vs execution reality You are highly organized and obsessed with deadlines You communicate with clarity, authority, and zero fluff You are comfortable pushing back on clients when needed You thrive in fast-moving, high-output environments Experience in film, media, or content production Experience managing multiple high-budget projects simultaneously Familiarity with tools like Monday.com or similar systems WHAT WILL NOT WORK People who avoid hard conversations with clients “Project coordinators” who need constant direction Anyone who cannot manage both people + production simultaneously WHY THIS ROLE MATTERS This is one of the most critical roles inside IRONCLAD. You are the bridge between revenue and execution. If you win, the company scales cleanly. If you fail, everything breaks. #J-18808-Ljbffr