Assistant Manager

Assistant Restaurant ManagerWe are looking for Assistant Restaurant Managers to help lead our team at brand_name!The Assistant Restaurant Manager supports the General Manager in building a team of dedicated people who deliver great guest experiences and strong results. They help develop Crew Members and Shift Leaders, oversee daily operations, and ensure standards are consistently met.ResponsibilitiesAssist in recruiting, hiring, onboarding, and developing employeesCommunicate job expectations and hold team members accountableProvide coaching, training, and feedback to support team developmentFoster a respectful and positive work environmentCreate and maintain a guest-first culture in the restaurantEnsure shifts are staffed appropriately to meet service goalsMaintain a safe, clean, and compliant work environment (safety, sanitation, and food safety standards)Ensure brand standards, procedures, and systems are consistently executedReview guest feedback and operational assessments to drive improvementsSupport cost control to maximize profitabilityHelp execute marketing promotions and product rolloutsTrain team members on new products and promotionsDrive sales goals, track performance, and support continuous improvementSkills and QualificationsPrevious restaurant, retail, or supervisory experience preferredStrong leadership and communication skillsProficient in math, writing, and basic computer skillsAt least 18 years of age (where applicable)High school diploma or equivalent required (college a plus)Knowledge of financial management and P&L basics preferredCompetenciesFocus on GuestsExceeds guest expectations with urgency and careResolves concerns using guest recovery practicesLooks for opportunities to improve guest satisfactionPassion for ResultsSets and maintains high standards for self and othersMeets or exceeds performance goalsUses reports and metrics to identify opportunities and deliver resultsProblem Solving & Decision MakingIdentifies issues quickly and implements solutionsUses available information to make sound decisionsEmpowers others to resolve problems when appropriateTeam Building & RelationshipsDevelops and maintains strong relationships with team membersOperates with integrity and respectEncourages collaboration and accountabilityRecognizes and rewards team performanceDeveloping OthersProvides ongoing coaching and feedbackCreates opportunities for growth and skill developmentSupports training and resources to strengthen team capabilitiesBusiness & Financial AcumenUnderstands competition and guest needs to drive business decisionsReviews key financial metrics to identify trends and set goalsHelps manage resources to improve profitability and performanceCompany IntroductionIt all started with a craving. In 1982, two friends from Buffalo, New York, Jim Disbrow and Scott Lowery, had just moved to Ohio. They couldn't find real Buffalo-style chicken wings anywhere, so they decided to open their own place. That first restaurant grew into Buffalo Wild Wings, a brand that became known for great wings, bold flavors, and a love of sports. Buffalo Wild Wings GO carries that same spirit forward. GO is designed for today's guests who want all the flavor and excitement of Buffalo Wild Wings in a fast and convenient takeout and delivery setting. The food is the same, the energy is the same, but the experience is built around speed and simplicity.