Application Coordinator III - Epic

Who you are:

As an Epic Application Coordinator , you bring your Epic configuration experience and understanding of clinical/business operations workflows and system configuration to the table and you don't disappoint. You design, configure, validate, and repeat. Then you facilitate complex applications and systems enhancements or upgrades along the way. You are highly effective in your communication (verbal and written) because you know the value of establishing working relationships that foster optimal quality teamwork and education, especially when working remotely. And, having potentially worked in an Epic silo before, you are excited to expand your knowledge base across all Epic master files and other Epic applications.

What you'll do:
• Implement Care Management workflows and/or integration through Payer Platform and Healthy Planet.
• Facilitate complex application and systems enhancements or upgrades
• Analyze and resolve complex system problems
• Create detailed documentation, including but not limited to: system design documentation, procedures, process and data flows, project plans, and recommendations for system enhancements.

What you'll bring:

• Minimum of two (2) years' experience in Epic Configuration
• Baccalaureate degree, education, or health-related field with educational courses. Professional certification(s) and/or related experience beyond minimum training experience qualifications may substitute for formal education requirements on a two years of experience for one year of education basis.
• Epic certification is required
• Ideally, the certification would be in Healthy Planet or Payer Platform but we are open to other Epic certifications
• You will be required to complete and pass certification in the assigned Epic application module(s) within 120 days of employment in this role.
• Experience implementing Care Management workflows to include:
• Compass Rose
• Healthy Planet
• Payer Platform
• Understanding of the Agile process and knowing how to manage the tasks presented to you.

Who we are:

Johns Hopkins Health Plan (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHC is a $3B business serving over 500,000 active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHC is a leader in provider-sponsored health plans and is poised for future growth.

Many organizations talk about transforming the future of healthcare, at Johns Hopkins Health Plan, we are setting the pace for change within the healthcare industry. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHC is the place to call home.

Salary Range: Minimum 37.70/hour - Maximum 65.99/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.